- Report: #1083359
Complaint Review: Suntrust Bank - Corporate Office - Atlanta Georgia
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Suntrust Bank - Corporate Office
285 Peachtree Street NE Atlanta, 30157 Georgia, USA
Phone:
4705541818
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Suntrust Bank - Corporate Office Timothy Bass My son and I deposited a check into my sons checking acct. We were told once the funds post the check was cleared and was good to go. 2 weeks later we find out the check was a scam. At that point my son was contacted by a Timothy Bass, who demanding payment in full or my son and I would go to jail on felony check fraud charges. I tried to spk w/the gentleman and he wouldn't spk w/me. We contacted the bank the original check was drawn on and they are aware that there are checks like this out there, so much so, they had to change their banking info. We relayed all this info to Mr. Bass who still filed a report with the Hiram Police Dept who then advised us that they could issue felony bench warrants and we would both be charged with felonies. All correspondence with person I recvd the check from was provided to the police as well as the statement from the bank the check originated from. Please help us. I have tried on several occasions to get to the office of the president with no luck. My info is supposedly being forwarded to him and I've sent a certified letter to Will Rogers, CEO, Timothy Bass and the local branch with no response. I can't imagine that there aren't other people out there going thru the same thing right now. I hope that someone can shed some light on this issue Atlanta Georgia
My son and I deposited a check into my sons checking acct. We were told once the funds post the check was cleared and was good to go. 2 weeks later we find out the check was a scam. At that point my son was contacted by a Timothy Bass, who demanding payment in full or my son and I would go to jail on felony check fraud charges. I tried to spk w/the gentleman and he wouldn't spk w/me. We contacted the bank the original check was drawn on and they are aware that there are checks like this out there, so much so, they had to change their banking info. We relayed all this info to Mr. Bass who still filed a report with the Hiram Police Dept who then advised us that they could issue felony bench warrants and we would both be charged with felonies. All correspondence with person I recvd the check from was provided to the police as well as the statement from the bank the check originated from. They are now saying it's up to Suntrust and this Mr. Bass. My son has contact Mr. Bass who is saying that he will not take payment in full from us that he will take it thru litigation because my son said in a previous statement that he didn't have the money. I've spoke with the corporate office who all understand that we are just as much a victim in this as they are yet this Mr. My son is 18 years old and for him to have a possible felony charge on his record for something we didn't do will ruin the rest of his life and his ability to have a career. I work in the finance field and any arrest will lead to my immediate termination from my position. Nobody at Suntrust seems to want to do anything. We did not know the check was a scam. If we had it would have never been deposited. I have since obtained the monies to pay back the acct yet Mr. Bass is refusing. It doesn't seem fair. I understand suntrust is a victim but so are we.
Please help us. I have tried on several occasions to get to the office of the president with no luck. My info is supposedly being forwarded to him and I've sent a certified letter to Will Rogers, CEO, Timothy Bass and the local branch with no response. I can't imagine that there aren't other people out there going thru the same thing right now. I hope that someone can shed some light on this issue. If it happened to us, I'm sure it's happening to other people and their dealing with the same bank people and the same threats.
1 Updates & Rebuttals
Maggie
St Petersburg,Florida,
United States
Same nightmare
#2Consumer Comment
Fri, February 15, 2019
I was hacked and someone attempted to deposit a fraudulent check via my phone app. I have never deposited a check in this manner and the signature on back is clearly not mine.
No funds were ever taken as SunTrust stopped the check immediately,however the fraud department has frozen my account and refuses to allow me access to the 971.00 I have in my account. I'm at my wits end with these people all I hear is I'm sorry....bullcrap I'm sitting here with no water,electricity, or food.
