- Report: #1339010
Complaint Review: Superior Processing Services Inc - Van Nuys California
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Superior Processing Services Inc
14426 Victory Blvd Van Nuys, 91401 California, USA
Phone:
(951) 319-7690
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Superior Processing Services, Inc Debt Collection Fraud Van Nuys California
There are actually two business entities involved in this particular instance, operating in a conspiracy to defraud me financially. It's just their particular misfortune that they reached me, an individual who can spot a scam from miles away, and that my disability leaves me with nothing but an overabudance of time to make them miserable. I've actually had dealings with both these companies before, three times I believe, and you would think they would have learned by now to leave me be. I guess my mistake was in giving them credit for far more intelligence and common sense than the whole lot of them are capable of possessing in the first place.
The two business entities involved in the criminal conspiracy are:
Superior Processing Services, Inc
California Entity Number C3075687
14426 Victory Blvd,
Van Nuys, Los Angeles County, California 91401.
(951) 319-7690
(818) 989-9589
Definitive Consulting Services, LLC,
California Entity Number 201435210489
28323 Spring Creek Way
Menifee, Riverside County, California USA 92585
(844) 349-9264
As mentioned, I have occasional contact with these business entities (I prefer criminal enterprises), and BOTH work in concert in order to get around the FCRA and any laws prohibiting their gross and willful misconduct and criminal activities. I would have thought they would have learned by now to leave me alone, but I learned today I credited them with far greater intelligence and common sense than they actually possess.
I was contacted jointly and within the same telephone call initiated by Superior Processing Services, Inc. The woman employed by them which I spoke with refused to identify herself, and it took a second call later to confirm the business name (though she lied about the location). In the initial contact, she provided me with my own personal information based solely on my caller ID information and statement that she properly stated what my name is. She then claimed the contact was in reference to a serious legal matter, provided me with a "case number," and then transferred my call (or pretended that was what she was doing) to "Travis."
"Travis" never did identify that he worked for Definitive Consulting Services, LLC, he only stated that he "worked in the claims and litigation division" of his "law firm." He also "confirmed" my identity by asking me if specific information was correct or not, I only needed to claim it was correct. He claimed he was attempting to verify my place of residence for "service of a court summons" over a debt "owed to telco communications," regarding an alleged debt on an account I allegedly closed with Sprint in 2012 in the amount of $950 US. When I refused to confirm or deny my home address (this time he had VERY old information that was not correct), he muttered some profanity under his breath into the phone. At this point I calmly and politely demanded the attorney of record in the matter contact me immediately, at which point he hung up with no further comment.
As I am a victim of identity theft, I decided to make a follow-up call directly with Sprint Corporation. They did confirm I owed a debt with them regarding an account I had closed, albeit for a much smaller amount and from 2007, rather than 2012. I was also able to confirm that the single company authorized to collect debts on behalf of Sprint was still who I believed them to be (I had been a customer for a very long time). They showed no information of any account existing after November 2007. A supervisor even said she would recommend the debt owed not be pursued further (they hadn't been pursuing it as far as I know, but that is nice of her to do), given I am now severely and permanently physically disabled and no longer able to work.
I then called a second time to Superior Processing Solutions, Inc, who provided me this time with her employer's name, and the name of the client she was working with, Definitive Consulting Services, LLC, and claimed both were based in Riverside (false, see above). I didn''t push for her name, even if she felt so inclined as to provide one, it would be every bit as fictitious as the debt they claimed to be collecting.
I generally recommend that ANY communications with anyone you do not personally know regarding any alleged debt owed someone to be in writing. Legitimate debt collectors have no issue with this, though some may require you put that requirement in writing and mail it to them. I've had two actually mail me a postage paid pre-printed envelope to use, because they understood postage was a financial luxury I could not afford, and my disability made going to the post office a logistical nightmare.
Compare that to the conduct of the two listed above, and you can see the difference between a legitimate and professional debt collector and criminal entrepreneurs.
This was an interesting twist on an old scam, but I knew what they were about when they placed their "robocall" to me, and then evaded answering my questions regarding who they were. Many thanks to Sprint Corporation and Enhanced Resource Centers of Jacksonville, FL for helping me to look into this matter, and in confirming the above referenced two companies were involved in a conspiracy to defraud me financially.
I suppose I should also thank the two criminal enterprises above as well, for unwittingly providing this shut-in with some badly needed entertainment for the afternoon. After all, nothing is as entertaining as letting a criminal entrepreneur (or in this case two) step on the old crank while wearing golf shoes.
