- Report: #779463
Complaint Review: supermediastore - LaPuente California
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supermediastore
624 s. 6th ave. LaPuente, 91746 California, United States of America
Phone:
18884341888
Web:
supermediastore.com
Categories:
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supermediastore Linkyo These jerks after receiving my return refuse to relace it. Even thought it was faulty LaPuente , California
After receiving a order from supermediastore,all of the inkjet cartridges worked except the Magenta cartridge. I purchased locally a re-manufactured cartridge from Cartridge World and it worked, confirming supermedia's cartridge was bad. I contacted them and was informed where to send the cartridge at my expense, which I did.
They admitted that they had received the cartridge, but that is was an original Epson cartridge, and they would not refund or replace my cartridge.
I sent a email back to them explaining that I had removed there "re-manufactured" tag before I sent it back and they could probably tell since it Epson label was sticky from the other tags adhesive.
I emailed them twice and these folks didn't even have the courtesy of answering either of my emails.
They admitted that they had received the cartridge, but that is was an original Epson cartridge, and they would not refund or replace my cartridge.
I sent a email back to them explaining that I had removed there "re-manufactured" tag before I sent it back and they could probably tell since it Epson label was sticky from the other tags adhesive.
I emailed them twice and these folks didn't even have the courtesy of answering either of my emails.
1 Updates & Rebuttals
Richard
Indialantic,Florida,
U.S.A.
Great Success With Super Media Store
#2Consumer Comment
Mon, August 27, 2012
I have purchased CDs and DVDs from Super Media Store for about five years. They have great prices and great service.
Richard Law
A satisfied customer.
