- Report: #1197492
Complaint Review: Synchrony - Nationwide
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Author Confirmed
Why?
Synchrony
Nationwide, USA
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Synchrony Business Practices and Customer Service is a Sham Nationwide
I use a third party provider to monitor my credit and balances on my account. Synchrony is the only bank that does not allow this provider access to my account. When I contacted their customer service, this is the response I received: "At this time, we do not provide access to Synchrony Bank account(s) via these third-party tools. Please know that protecting any personal information provided to us is one of our primary objectives, and we continue to work closely with these third-party service providers to ensure they meet data security standards and are fully compliant with regulatory requirements before enabling these sites to access your account details."
I have accounts with four of the top ten largest market share credit card issuers. They sync fine with my credit monitor company. Synchrony is a farce if they think that their standards are any higher than the other companies that hold 98.7% of the market share.
And when presented with my issue, their customer service instructed me to send a fax or a letter. They refused to direct a manager speak to me. Lowes should sever all business ties with this company.
1 Updates & Rebuttals
Robert
Irvine,California,
Inconvienient..Yes, RipOff..No
#2Consumer Comment
Thu, December 25, 2014
There is no RipOff here as a business is not required or do they have to allow a 3rd party access to their system. Even if 100 or 1 Million other companies allow access and 1 does not, it does not make that 1 company a RipOff.
Let me channel your parents for a bit...
"...And if everyone else jumped off a cliff would you jump to?"
