- Report: #150926
Complaint Review: T. Maxwell's Restaurant - Staples Minnesota
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T. Maxwell's Restaurant
1300 2nd Ave SW Staples, 56479 Minnesota, U.S.A.
Phone:
218-894-4000
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T. Maxwell's Restaurant ripoff Food Ordered Was Not Food Received Cheapskate Pri** Staples Minnesota
I took my family out to eat a fairly new restaurant in town Thursday Night (July 20).
After we ordered the Kid's food and my Mother - In - Law ordered hers my wife decided she wanted the "Steak and Ribs" platter and I ordered the "T Max 16oz. Ribeye.
Normally when I order steak, I order it Medium Well and tell the waitress that I want very little pink in the meat. When I do this, the steak usually comes just like I want it.
This time however the steak came out to me almost raw. So I sent it back, and again it came back bloody and almost raw. I guess the cook didn't know how to turn the broilers on or he/she was too lazy to watch the steak and cook it properly.
My wife's order was the most disgusting tasting ribs I have ever eaten in my life.
Her steak was supposed to be 4oz and when her plate came, her steak looked like a piece of charcoal. The ribs were burned beyond recognition and the taste was horrible.
I got the waitresses attention, and asked her to take my wife's food back and fix it again. I told her I wasn't going to pay $15.00 + for this. She took it back and brought my wife a baked potato to eat while she waiting on her food. The idea of baking a potato must have escaped this cook or this person missed that day in cooking class.
The potato was almost raw; it felt like it had been in the Microwave for about 45 seconds.
So now fast forward to tonight (July 22) I happen to be in the neighborhood so I call to see if the owner was around so that I could speak to him about this meal we spent $67.45 for and couldn't eat. When I reached him by phone he told me to come right over and we'd settle it. I wasn't looking for much, just my money back.
His idea of restitution was giving me and my wife a cup of soup. That's right 1 Cup Of Soup.
I explained to him that neither I nor anyone we know will ever eat there again. He then told to leave his property or he would call the police.
Jay
Wadena, Minnesota
U.S.A.
After we ordered the Kid's food and my Mother - In - Law ordered hers my wife decided she wanted the "Steak and Ribs" platter and I ordered the "T Max 16oz. Ribeye.
Normally when I order steak, I order it Medium Well and tell the waitress that I want very little pink in the meat. When I do this, the steak usually comes just like I want it.
This time however the steak came out to me almost raw. So I sent it back, and again it came back bloody and almost raw. I guess the cook didn't know how to turn the broilers on or he/she was too lazy to watch the steak and cook it properly.
My wife's order was the most disgusting tasting ribs I have ever eaten in my life.
Her steak was supposed to be 4oz and when her plate came, her steak looked like a piece of charcoal. The ribs were burned beyond recognition and the taste was horrible.
I got the waitresses attention, and asked her to take my wife's food back and fix it again. I told her I wasn't going to pay $15.00 + for this. She took it back and brought my wife a baked potato to eat while she waiting on her food. The idea of baking a potato must have escaped this cook or this person missed that day in cooking class.
The potato was almost raw; it felt like it had been in the Microwave for about 45 seconds.
So now fast forward to tonight (July 22) I happen to be in the neighborhood so I call to see if the owner was around so that I could speak to him about this meal we spent $67.45 for and couldn't eat. When I reached him by phone he told me to come right over and we'd settle it. I wasn't looking for much, just my money back.
His idea of restitution was giving me and my wife a cup of soup. That's right 1 Cup Of Soup.
I explained to him that neither I nor anyone we know will ever eat there again. He then told to leave his property or he would call the police.
Jay
Wadena, Minnesota
U.S.A.
