- Report: #705971
Complaint Review: taylor kia toledo ohio - toledo Ohio
Reported By:
machelle -
toledo, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
taylor kia toledo ohio
6100 w central toledo, 43615 Ohio, United States of America
Phone:
4198428811
Web:
www.taylorauto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
taylor kia toledo ohio DO NOT SHOP AT toledo, Ohio
john purchases a vehicle on 2-17-11 and was supposed to be a 500 down pmt to be pd in 2 weeks from that date. we were told when we left to make sure when capital one called up we said that we put 1000.00 so basically to lie. then we decided we really didnt like the car and was going to give it back, but decided to keep it not knowing that there is a thing called cash able contract meaning if they do not have of our money which they didnt they cant cash it out. so 2 and half weeks later we get calls from KIA wanting john to go in and sign more papers saying that the finance rate was lower and so was the payment. well john has only purchased one car and he had a cosigner so is not familiar with all that it entails. not only did the payment change and interest rate get lowered, the down payment went from 500(which we hadnt paid yet) to 1500.00 which we couldnt afford anyways.
john signed the papers, and i immediately called the dealer and spoke to another finance manager to find out if we could just bring the car back we could afford it, he said to borrow, get a loan and even asked me about our tax return, i told him that i would never buy thier products again and he in turn was very smug and when i pointed it out he said "what do you want me to do jump up and down for joy" i ended that conversation.
so on 3-10-11 we dropped the car off with a letter stating why with the keys. after the car was left they went ahead and cashed the contract with the loan company instead of just ripping up the paperwork, they purposely waited for them to have the car which they have since that day. we recieved text messages from the other finance manager all weekend, he stated the car smelled like smoke, well noone in the house smokes. i said we will pay for the detailing please just send the money back to capital one and resell the brand new 2011 kia rio. he responded via text the car is johns. today 3-14-11 i called the home store taylor cadilac to file a complaint and see if the manager of dealership could do anything we are still waiting and we have until 6pm to pick up car or they are going to tow it. i have bought many cars in the past this has to be the worst ever. i just want them to return the money its that simple. they had 3 weeks to do this they waited until they had the car back on thier lot.
FOUND OUT THEY SOLD US THE WRONG CAR AND THE VIN NUMBER WASNT THE CAR WE HAD OR WHAT WE HAD INSURED SO THE DEAL IS NULL AND VOID THANK GOD!! NEVER DEAL WITH THEM ITS LIKE THE EXPRESS LUBE OF SELLING CARS YOU ARE THERE FOR HOURS AND LEAVE FEELING EXHUASTED AND TAKEN ADVANTAGE OF!!
john signed the papers, and i immediately called the dealer and spoke to another finance manager to find out if we could just bring the car back we could afford it, he said to borrow, get a loan and even asked me about our tax return, i told him that i would never buy thier products again and he in turn was very smug and when i pointed it out he said "what do you want me to do jump up and down for joy" i ended that conversation.
so on 3-10-11 we dropped the car off with a letter stating why with the keys. after the car was left they went ahead and cashed the contract with the loan company instead of just ripping up the paperwork, they purposely waited for them to have the car which they have since that day. we recieved text messages from the other finance manager all weekend, he stated the car smelled like smoke, well noone in the house smokes. i said we will pay for the detailing please just send the money back to capital one and resell the brand new 2011 kia rio. he responded via text the car is johns. today 3-14-11 i called the home store taylor cadilac to file a complaint and see if the manager of dealership could do anything we are still waiting and we have until 6pm to pick up car or they are going to tow it. i have bought many cars in the past this has to be the worst ever. i just want them to return the money its that simple. they had 3 weeks to do this they waited until they had the car back on thier lot.
FOUND OUT THEY SOLD US THE WRONG CAR AND THE VIN NUMBER WASNT THE CAR WE HAD OR WHAT WE HAD INSURED SO THE DEAL IS NULL AND VOID THANK GOD!! NEVER DEAL WITH THEM ITS LIKE THE EXPRESS LUBE OF SELLING CARS YOU ARE THERE FOR HOURS AND LEAVE FEELING EXHUASTED AND TAKEN ADVANTAGE OF!!
1 Updates & Rebuttals
kialover
Maumee,Ohio,
United States of America
Taylor Kia's side
#2Consumer Comment
Wed, November 28, 2012
It sounds like the whole story has not been told here. I purchased my Kia in 2007 and have had nothing but good service from them from the time I walked into the dealer. I am looking forward to making a purchase from them again in the near future. Keep up the good work guys/girls!!
