Complaint Review: The Fatherless Generation Foundation - Atlanta Georgia

First and foremost I want to state that I waited patiently and in good faith for months for my money which I have not received to this day. Paypal is STILL telling me no refund was issued. AFTER having waited months on empty promises and fishy correspondences I saw no choice to go the extra steps.

On 5-20-16 I attempted to email Dr. Torri but received a mail failed message which stated it was a permanent error and to please verify the address and try again, I did verify and tried again and came back failed again. I see she is able to e-mail me from this address but all of my emails are permanently rejected. I also attempted to email her back on 5-24 AFTER I filed a complaint with ripoffreport and she once more emailed me, when I emailed her back it was once again rejected with being a PERMANENT ERROR.

The Better Business Bureau of Atlanta GA stated that the address given by Dr. Torri was undeliverable and that the Address of Collier Rd was an apartment Complex. BOTH are addresses readily available and registered online, nothing that I put on the internet as stated by Dr. Torri and I quote “ You are misleading people into believing Dr. Barton works from her home, an address you have now placed on the internet. Placing her home address on the internet is a security issue and will not be taken lightly.  “ This address was already available at the links and screen shots provided online as public record. These were by no means addresses she provided solely to me in confidentiality but ready to be obtained by ANYONE searching for Fatherless Generation Foundation on the World Wide Web.  This is the same address publicly available on Bizapedia which was last updated 3/15/16 NOT one given out by me posing a security issue as she might want you to believe per her statement it was ALREADY on the internet publicly available, and if it is her home address than she just stated that herself by stating “placing her home address on the internet” She made that statement I only stated I assume it is per BBB, again the address and all of its information is publicly available. 

The Better Business Bureau of Atlanta GA stated that the mailing address was returned as Undeliverable. YOU TELL me how I should not believe that this organization is a fraud after all the empty promises and “failed” attempts for them to refund my money AND paypal telling me no attempt has been made from their end to refund any money and I was the only one disputing these transactions through my bank account.  BUT if their mail is ALWAYS undeliverable no wonder the BBB has no reports on them at all. Because to them it seems this business does not exist. 

I would have never went to this extend to receive my MONEY back, if she would have just refunded me the amount owed. She now wants to say that I did it because I didn’t get my way, clearly by the letter I did write in January I was not dissatisfied with an outcome that was outside the realm of control, but what CAN be controled is refunding money owed back to me without having been given the run around as described earlier. AND STILL NO MONEY BACK. The chargeback that she noted for a payment made January 12th 2016 does not belong to me, as I never made a payment January 12th so I’m not sure who that payment transaction belongs to. The receipt furthermore doesn’t give any names of the transactions or any note of it being from Paypal. I can however state that a printout of a receipt from paypal wouldn’t look ANYTHING like the one she attached. I can not get a paypal printout of my own account for these specific transactions since I per se did not originate the payments on paypal but she only sent me a paid receipt through paypal. But when looking at statements from Paypal they look nothing like what was created and attached here as supposed “proof” that payment was made. Furthermore my bank advised me that there would NEVER be an issue receiving funds and it’s certainly not an issue of the bank. THIS is what a sample Paypal account statement would look like NOT what she attached. Certainly January 27th ONE day after she stated that she would refund the money for the case NOT because we didn’t want to pursue anymore because of health reasons BUT because the Court date for decision making was January 13th without having had legal representation and we no longer needed any further legal representation as the decision was reached by the courts THAT day. So certainly January 27th I was still thankful for all that I was lead to believe was attempted to be done on our part, now I’m not sure that anything was ever really put into motion, I was only told there was a law firm interested in our case, I never got to speak with any lawyer in respect to the case or interest shown in our specific case. The transaction from January 4th which I made a payment on, and my BANK requested a second dispute after I went to the branch since the first dispute was taken back without me knowing why was initiated May 11th Thus the Chargeback Settlement, however I just received a letter from my bank that because the disputes were over 90 days out from the date of transaction that they could not assist me and will need to debit the $250 once again. SO NO REFUND AGAIN!!!!! IF indeed Dr. Torri made any attempt to refund my money, I should have received a CHECK LONG time ago. Certainly no integrity displayed by keep making empty promises to refund money without ever displaying on my end. Again would I have received my refund as promised it would have never come to this. I’m not doing this because I’m dissatisfied with the outcome of the case, if that WERE the case I would have never sent the letter and I wouldn’t have waited MONTHS before submitting complaints and if indeed I received money why would I go to the BBB, The Georgia Dept of Law and IC3. So let’s keep it real. Just pay me my money owed back to me, that is all I’m asking for, nothing more and nothing less.

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TFGF does not take the concerns of our clients lightly.  The Johnson's did contact our office. We did engage them to provide services for Mr. Justin Johnson.  However, there are some details missing as well as some exaggerations in their complaint.  

There was a miscommunication on the court hearing due to the heart attack Mr. Johnson had days before his court date.  We were under the impression the court date was being rescheduled as Mr. Johnson was in the hospital. We did not recieve any calls from Mrs. Johnson prior to the court date. We called & email them (email attached). We were only able to reach them on the day of court only to find out things did not go in his favor.  Dr. Barton sincerely felt bad and attempted to rectify the scenario by setting up a meeting with The Johnson's and Attorney Shelly Shelton (Receipt Attached).  

When we cannot assist with a case in the manner in which we could not with The Johnson's we did not hesitate to refund their money.  We initiated a refund In February after The Johnson's made the decision not to move forward as Mr. Johnson was to ill to continue his fight for his sons (email attached).  Paypal was taking to long so we worked to rectify the refund another way.  It was finally handled much later than our offices would have liked, but we did refund The Johnson's money (Paypal Receipts Attached). The money was refunded and removed from TFGF account 7 days after Paypal was sent the information to refund the money because we requested they move swiftly due to the fact their had been a long delay. This is not an issue with TFGF but with the client's bank.  

Mrs. Michelle Johnson even sent TFGF this email on January 27, 2016 

Good Morning Dr. Torri Evans-Barton,

 I hope this week finds you well. First and foremost I wanted to thank you for everything you have done for us, your prayers, your concern, your sincerity, your noble character. Your upright walk in the community to be concerned with the welfare of those who can't voice their opinions for themselves just yet, and those who need help in finding the way in this world that is filled with more and more injustice every day. I wish there was more that could be done to protect those who are most vulnerable in this whole process and are subject to someone's decision who only gets a glimpse of the real world that their innocent eyes, ears, bodies and souls are subjected to on a daily basis...The children! What happened in our case is appalling to say the least, the decision the judge reached without merit and for her to go back to the same old games she was playing before. Still no relieve of stress with her and her behavior and I fear for the welfare of the children. Everything we worked so hard on to restore, discipline, self esteem, vocabulary, peer contact, personal health and hygiene, all reversed in the blink of an eye, without any real parental supervision or guidance. My husband spoke to the boys twice since they left and she makes sure to tell the boys to call him Justin not Dad something so mean spirited something we never did let alone would have ever done. We tried our hardest to continue to foster a good relationship with their mom, tried to involve her etc which she all refused. Some days I just want to scream Mom continues to refuse to give my husband answers although court ordered to his children's whereabouts, their doctors names, school locations etc., albeit when she wants to know something she expects an answer immediately and of course we continue to comply even though she doesn't, but it just doesn't seem fair at all. How one person can be so filled with hate in her heart to the point hate is all she knows and doesn't see the detriment she is causing the children, I thank GOD that I know who HE is, because if I had to find out who HE is through all the people that profess to love HIM with their mouth...my word I would have never got to meet JESUS. If it's one thing I can speak about from my own experience is that when I grew older I resented my mother for what she had done and I promised myself that my children should never have to suffer like this...and I praise GOD that HE gave me the wisdom, the heart, the discernment to be disciplined enough to allow my children to have their mother and father in good faith even after the divorce and I just recently told my ex-husband how blessed I feel that we can communicate and exchange and be equally responsible and not spiteful and be truly genuinely happy for one another to having found a new life filled with blessings after our divorce...Enough of me rambling on. I am forever grateful for the hand you extended during times when I thought I could not bear anymore, you may not ever know the full extend of what a blessing you were to me during this time. May GOD continue to bless the work you are doing, blessings for the Fatherless Generation Foundation and all of your family and all the families that you stand for. Thank you

 

With the utmost sincerity  

 

Michelle and Justin Johnson 

Mrs. Johnson, TFGF is deeply sorry for all you have had to bear and how some of the things took place on our end.  But after our last conversation, Dr. Barton did as she promised.  She stayed on her staff as well as paypal to make sure the refund transaction was completed in a swift manner  I had been sick myself for 8 weeks so I know the strain it places on a household.  We are disappointed you have stated our offices are not located in the building we have on our website. TFGF has a lease contract with ServCorp in Atlanta & Washington DC. Office is located at 1075 Peachtree Street NE, Suite 3650, Atlanta, GA 30318.  You are misleading people into believing Dr. Barton works from her home, an address you have now placed on the internet. Placing her home address on the internet is a security issue and will not be taken lightly.  

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