I purchased Queen + Adam Lambert concert tickets from Ticketsatwork.com thinking I was getting a discount. The description on the purchase showed Section 117, row 17. When I received the tickets, they showed Section 217, row 17. That is a complete level different, and not what I purchased. I did click the box that authorized an UPGRADE if available, but this was clearly a DOWNGRADE. I called customer service and she basically said, all sales are final, no refund, no exchange, no upgrade. Needless to say I did not get what I purchased, and this is a case of false advertising.