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  • Report:  #474148

Complaint Review: TiffanyonSale.com - Beijing China

Reported By:
- Scottsdale, Arizona,
Submitted:
Updated:

TiffanyonSale.com
Beijing, China, China, People's Republic of
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Do not order Tiffany Jewelry from this site. I ordered a Elsa Peretti Bean Cross necklace (small) and it arrived after several weeks from Beijing, China. It was too late to stop the order by this time. They claim they have 100% genuine overstocked Tiffany jewelry pieces, not true. I received this letter back from Tiffany's yesterday after I reported them to the company.

Dear __________,

Thank you for contacting us.

Tiffany & Co. merchandise is only available from Tiffany & Co. stores, boutiques, catalogs and our Web site, www.tiffany.com. We do not offer goods for resale in the U.S., nor are there overruns or off-price outlets.

Tiffany & Co. has an active campaign to prevent counterfeiting and trademark infringement. The Tiffany & Co. name is a symbol of the finest design and highest quality, and we are committed to maintaining our reputation and protecting our loyal customers from such duplicity. We appreciate the information you have forwarded to us.

It is important for us to receive feedback to ensure that our customers are satisfied. We appreciate the time you took out of your busy schedule to forward us your thoughts. Your information has been forwarded to the appropriate management staff.

Once again, we appreciate your interest in Tiffany & Company.

Sincerely,

Jennifer Knight

Tiffany.com

The Bean Cross came with a Tiffany's blue back, the little box and the necklaces was in a little bag, but you could tell the Tiffany's was ironed on. It is a very good fake but the necklace was horrendous looking, it was huge!! I owned one a few years ago and lost it so I wanted a replacement and I found out from the store that this necklace is no longer available. Had I called earlier I would not have been fooled. This cross was almost an inch long and half an inch wide, very large. It does appear to have some stamp on the top of the chain but I am sure from other sites I have read the silver will wear off most likely on the cross itself. Bottom line....do NOT order from them unless you want a fake piece of Tiffany jewelry. I have emailed them twice and have gotten no response. I will call my credit card company next to reverse payment.

Unhappy customer of tiffanyonsale.com

Azmom10

Scottsdale, Arizona

U.S.A.


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