- Report: #125319
Complaint Review: TigerDirect - Soyo - Miami Florida
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TigerDirect - Soyo
7795 W. Flagler St. Miami, 33144 Florida, U.S.A.
Phone:
305-415-2205
Web:
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TigerDirect - Soyo Will not honor advertised rebates. RIPOFF Miami Florida
*Author of original report: TigerDirect- Soyo complaint with the FTC
*Author of original report: TigerDirect- Soyo complaint with the FTC
*Author of original report: TigerDirect- Soyo complaint with the FTC
*Author of original report: TigerDirect- Soyo complaint with the FTC
*Consumer Comment: Finally Received Rebates
Purchased three [3] items, that they [TigerDirect], advertised with rebates:
Soyo Motherboard
Rebate: $30.00
Soyo Barebones
Rebate: $25.00
$75.00 [Bonus Rebate]
XFX AGP Card
Rebate: $30.00
I filled out the rebate form, attached the required proof of purchase, and UPC from box. Did the same with 2nd and 3rd items.
I know they were received, as two [2] of them show up on the Soyo Rebate site [www.verifyrebate.com] as approved. The first one was mailed on 06/19/2004, as I had not received either one of them, I e-mailed Soyo, on 10/01/2004. They replied the next day, stating, "We are behind on processing", please wait a little longer. I emailed them several more times, they did not respond. On 12/02/2004, I emailed TigerDirect, stating these steps I had taken.
On 12/08/2004, I received a reply from them, asking for the total of the rebates. I emailed them the total, listing each item, separately. On 12/11/2004, I received an email from them, stating, "We have issued a $75.00 refund back to your credit card. It finally showed up on my credit card, on 12/15/2004, but is was for $55.00, not $75.00. I replied, immediately, that they only refunded $55.00. They replied, we only show you as having $75.00 in rebates due. I replied, again, listing the rebates separately, and stating, " I have $160.00 in rebates due, and you are refunding $55.00". That means I am out of $105.00?
The only reason I purchased these items, was because, You Advertised them with Rebates! I have not heard back from them! I do have copies of all the paperwork, including TigerDirect's online offer!
Before anyone orders from them, see the site for bbbsoutheastflorida:
Click: Get a Company Report
Type: TigerDirect.com.
Frank
Post Falls, Idaho
U.S.A.
Soyo Motherboard
Rebate: $30.00
Soyo Barebones
Rebate: $25.00
$75.00 [Bonus Rebate]
XFX AGP Card
Rebate: $30.00
I filled out the rebate form, attached the required proof of purchase, and UPC from box. Did the same with 2nd and 3rd items.
I know they were received, as two [2] of them show up on the Soyo Rebate site [www.verifyrebate.com] as approved. The first one was mailed on 06/19/2004, as I had not received either one of them, I e-mailed Soyo, on 10/01/2004. They replied the next day, stating, "We are behind on processing", please wait a little longer. I emailed them several more times, they did not respond. On 12/02/2004, I emailed TigerDirect, stating these steps I had taken.
On 12/08/2004, I received a reply from them, asking for the total of the rebates. I emailed them the total, listing each item, separately. On 12/11/2004, I received an email from them, stating, "We have issued a $75.00 refund back to your credit card. It finally showed up on my credit card, on 12/15/2004, but is was for $55.00, not $75.00. I replied, immediately, that they only refunded $55.00. They replied, we only show you as having $75.00 in rebates due. I replied, again, listing the rebates separately, and stating, " I have $160.00 in rebates due, and you are refunding $55.00". That means I am out of $105.00?
The only reason I purchased these items, was because, You Advertised them with Rebates! I have not heard back from them! I do have copies of all the paperwork, including TigerDirect's online offer!
Before anyone orders from them, see the site for bbbsoutheastflorida:
Click: Get a Company Report
Type: TigerDirect.com.
Frank
Post Falls, Idaho
U.S.A.
5 Updates & Rebuttals
Frank
Post Falls,Idaho,
U.S.A.
Finally Received Rebates
#2Consumer Comment
Fri, January 07, 2005
Finally received all three [3] of my rebates from Soyo! Came in mail today [01/07/2005]. Don't know why they decided to pay, as I had filed a complaint with the BBB, and also emailed Soyo Headquarters, in Taiwan.
Frank
Post Falls,Idaho,
U.S.A.
TigerDirect- Soyo complaint with the FTC
#3Author of original report
Mon, January 03, 2005
Have filed a complaint with the FTC. I only filed on TigerDirect.com, will file a separate one for Soyo. I would ask everyone who has been Ripped Off to do the same. Very easy to file. www.rn.ftc.gov
Frank
Post Falls,Idaho,
U.S.A.
TigerDirect- Soyo complaint with the FTC
#4Author of original report
Mon, January 03, 2005
Have filed a complaint with the FTC. I only filed on TigerDirect.com, will file a separate one for Soyo. I would ask everyone who has been Ripped Off to do the same. Very easy to file. www.rn.ftc.gov
Frank
Post Falls,Idaho,
U.S.A.
TigerDirect- Soyo complaint with the FTC
#5Author of original report
Mon, January 03, 2005
Have filed a complaint with the FTC. I only filed on TigerDirect.com, will file a separate one for Soyo. I would ask everyone who has been Ripped Off to do the same. Very easy to file. www.rn.ftc.gov
Frank
Post Falls,Idaho,
U.S.A.
TigerDirect- Soyo complaint with the FTC
#6Author of original report
Mon, January 03, 2005
Have filed a complaint with the FTC. I only filed on TigerDirect.com, will file a separate one for Soyo. I would ask everyone who has been Ripped Off to do the same. Very easy to file. www.rn.ftc.gov
