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  • Report:  #1065563

Complaint Review: Tirebank - Air Free Tires - New Smyrna Beach Florida

Reported By:
MLK - Tempe, Arizona,
Submitted:
Updated:

Tirebank - Air Free Tires
836 Dougherty St New Smyrna Beach, 32168 Florida, USA
Phone:
800 845-2181
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered airless bicycle tires from Air Free the beginning of March, 2013. My bank account was immediately debited. When I finally received the tires and couldn't get them to fit, I began the return process. They received the tires back in April, 2013 .. and please note that per their web site:"Please make sure you have a Return Authorization first." (which I did) All goods returned must be saleable. 

This is now July, 2013, and the Tirebank - Air Free tire people still have my money, the tires, and for all I know they have resold the tires and have that money, too. By defintion, is this a scam, or fraud?

I can't tell you how many emails I've sent this company (it's pointless calling their phone number because they never answer) asking for my refund. Below is the response I received from a Hugh Waters on May 13, 2013:

Hugh Waters (Tirebank - The Tire People)

Thank you for pointing out your difficulty. I did look into your order and everything is fine now. Your refund is being processed this evening. We will refund the entire $108.01

thank you very much

Hugh

Tirebank - The Tire People

I guess at this point I will have to kiss my $100.00+ goodby and warn the next person thinking about purchaseing from this company to Beware.

 

 



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