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  • Report:  #18811

Complaint Review: TNT Tint and Trim - Baton Rouge Louisiana

Reported By:
- Baton Rouge, LA,
Submitted:
Updated:

TNT Tint and Trim
5980 S. Sherwood Forest Blvd. Baton Rouge, 70816 Louisiana, U.S.A.
Phone:
225-291-4040
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I went to TNT Tint and Trim to get my windows tinted. After the job was completed I was issued a life-time warranty for the tinted windows. A month later the tint starts to fold on my passenger window, I went back to TNT Tint and Trim and the owner told me that it was my fault and refused to retint my window, even though I was issued a life-time warranty. I wonder what's their definition of life-time????????

Natasha

Baton Rouge, Louisiana



1 Updates & Rebuttals

TNT Tint &Trim

Baton Rouge,
Louisiana,
U.S.A.
customer at fault ..Natahsa had rolled her window down sooner than she was told

#2REBUTTAL Owner of company

Thu, March 06, 2003

In response to natasha's complaint, yes their was a lifetime warranty on film defects, workmanship and materials only, not on any abuse from the customer themselves. Natahsa had rolled her window down sooner than she was told, the factory recommends a 3 day wait period to roll down windows that have been tinted. We did contact the manufactor to see if they would be willing to warranty out this window, even though it was Natasha's fault. They did agree , but Nataha has yet to come in and have her window retinted.

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