- Report: #503137
Complaint Review: Topaz Financial Swiftrock And Mesarock - Houston Texas
-
Author Confirmed
Why?
Topaz Financial Swiftrock And Mesarock
mesarock.com Houston, Texas, United States of America
Phone:
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Topaz Financial, Swiftrock, And Mesarock SwiftRock This "christian" based co.toldus we could get out of debt in 3 years. All the money we gave them to negotiate our debt went to pay their FEES! Houston, Texas
Beware of this company! They will take your money and do nothing to negotiate your debt down. They call themselves a "christian based" company. Hah, no christian I know would treat anyone this way. They send you a nice plan and call to check on you, they set up a "special" bank account for you so all your money will still be under your control. What you don't know until you look into your special acct is that all the money you've been putting in has gone to Mesarocks FEES! They charge over $600 for at least 4 or 5 setup fees! How many times do they need to setup? They absolutely did not contact any of my creditors or negotiate anything towards reducing our debt.
This Co. has an F rating with the better business bureau. They deserve it. I now have to file Bankruptsy as the only viable way to clear my debts. I am disabled and on a fixed income. So Beware of these scammers and don't fall for their sweet sales pitch. Its all LIES.
1 Updates & Rebuttals
Steve
austin,Texas,
USA
I want to help, please call
#2UPDATE Employee
Fri, October 16, 2009
Hello everyone - my name is Steve and I'm a senior manager at Swiftrock Financial. This thread was brought to my attention
so I felt I should address it here with you directly. It's not my intention to
engage in a debate; rather, I would like to provide an immediate solution for
you to address any *valid* concerns which are posted above.
Swiftrock Financial is a solutions-based debt settlement
company located in Austin Texas. We have been in business since 2006, have over
6,800 clients, hundreds of employees and we settle over 7 million dollars a
month in debt for our clients. This post is *not* meant to be an advertisement,
but a precursor to the following statement: It's a full time job in itself
satisfying each and every one of our many customers. Although we strive for
complete customer satisfaction, it is unrealistic to believe that 100% of
customers in any business of our size would be satisfied all the time.
Because of this, coupled with the fact that competitors often use the anonymity
of the internet to slander our company, I must employ these alternative methods
to help deal with incorrect statements about our
business.
Per policy, as we always tell our clients and our sales
representatives, "if a customer has a concern, simply pick up the
telephone and *call* us." As the assistant Director of Compliance I will
personally take your call and I assure you that I will assist in any way I can
to help you. The phone number below is my direct line, it rings at my desk, and I am here to
assist you.
Thank you for the opportunity to post this and please
contact me at the number below between the hours of 10AM - 8Pm CST Monday
through Thursday, 8AM - 5PM CST Friday. I look forward to hearing from you.
Sincerely,
Assistant Director of Compliance
Swiftrock Financial
Phone Number 512-539-4713
