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  • Report:  #1227011

Complaint Review: Toronto Movers - Internet

Reported By:
Alex - Toronto, Ontario, Canada
Submitted:
Updated:

Toronto Movers
Internet, USA
Phone:
647-860-7393, 416-877-064
Web:
N/A
Categories:
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First they (the guy calls himself "Peter") offered for 3h work $300 and $45 for each additional hour before taxes for 2 movers with truck.

Then their movers (2 persons) demanded full payment up front ($ 300 + taxes).

Then they sad that some items are too heavy for them and operator "Peter" ordered another truck with 4 people to move “heavy” items.

During their work they offered other people (we moved from the condo) use a service elevator.

At the end they loaded into their track all boxes and only 3 small items of furniture.

Before leaving they demanded another $150+ taxes as a final payment (included ordered additional track with 4 movers)

When they came to destination they uploaded luggage on driveway of our new house (Explanation from them and “Peter”: Soon will come additional truck with 4 strong movers and they quickly do all work).

They completely broke one item of furniture (Their response: take a photo and report to “Peter”. Our insurance will cover the damage) .

The additional truck with 4 movers never appeared.

Their contact phones started switch to voice mail.

They spend totally 2 hours.  We have to move all boxes from driveway to our new house by ourselves.

And next day pay additional $420 to move furtiture.



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