Complaint Review: Total Automotive Protection Plans - Knoxville Tennessee

This is in response to Total Automotive Protection Plans rebuttal.

They say in the rebuttal that this is Categorically and Factually Incorrect.

So Lets Address the facts:

Employee or Independent Contractor told my partner and I that they were insured by AmTrust (THEY ARE NOT) He said the owner of Tapp warranty had told him that they were. Other warranty companies that we are using had no problem providing proof. It was actually a sales rep from another warranty company that told me to take a closer look at the owner of Tapp and the false claims that they were insured with AmTrust.

When asked to please provide proof, our local rep said he was working on it but we were never provided proof.

Also in the rebuttal they mention that in late 2017 and early 2018 they had an initial agreement but have not finalized with any particular underwriter. What is an “INITIAL” Agreement? Fact is my sales rep told me the owner said they were re-insured with AmTrust.

Owner Jon Hankins of Knoxville TN has 2 Felony Convictions (No mention of this in their rebuttal) Im sure they don’t want to address this fact.

They mention that this post is from a disgruntled employee, it is not, and it doesn’t address any of the facts that we talked about when writing our first post.

They also said the fact that a dealership has posted this is another factual inaccuracy; dealerships don’t use words like “CLIP or Re-Insurance”

I have been in the car business for about 20 years and was a general sales manager for a large Automotive Group for 5 years before investing and partnering in our independent car lot. My business partner has over 40 years in the car business and I assure you we are both very knowledgeable with all the WORDS and Terminology related to all aspects of our industry.

So in closing lets recap:

FACT: Our dealership as well as other dealerships were told by Total Automotive Protection Plans (Employee- or Independent Contractors) that they were re-insured with AmTrust

FACT: They are not re-insured with AmTrust

FACT: The owner Jon Hankins has 2 Felony Convictions

 This post is categorically and factually incorrect.    Total Automotive Protection Plan has been in business since 2016 and is fully licensed and/or bonded to operate.   Total Automotive Protection Plan has nothing short of an impeccable service record and reputation.    This is the probelm with sites like this, there is no factual checks or opportunity for a company to defend itself and be heard without having an ongoing blemish.   The indiviual posting these types of negative comments about Total Automotive Protection Plan is a disgruntled employee who is a convicted drug trafficker.   Unfortunately, Total Automotive Protection Plan was not aware of this when he was hired.    He is now trying to market a different service contract company in the Raleigh NC and surrounding areas.   

Total Automotive Proection Plan utilizes Independent Agents in the the field who are independent contractors and not employees of Total Automotive Protection Plan.   These independent contracts have been made fully aware both verbally and face to face as to our current position with potential underwriters.   In fact Total Automotive Protection Plan did have an initial agreement in place with an underwiter in late 2017 and early 2018 but have not finalized an agreement with any particular underwriter at this time.   

The fact that a "dealership" has posted this is another factual inaccuracy.    Dealerships do not use the words "CLIP" or re-issurance and these pathetic attempts have been made on other sites.   It's really very sad as this former contractor vowed to retaliate in this pathetic manner.  These posts are simply a pathetic attempt by the pathetic disgruntled employee in the pathetic attempt to sway some uninformed auto dealerships into now using the product he is now peddling.    

I do not and will not hide behind anonymous posts such as this from pathetic people.    I am available to speak anytime at our offices.