- Report: #1236390
Complaint Review: Total Car Diagnostics Total OBD & ECU Auto Diagnostics Software (TOAD) + ELM327 - Byron Bay, NSW 2481 Nationwide
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Total Car Diagnostics Total OBD & ECU Auto Diagnostics Software (TOAD) + ELM327
Byron Bay, NSW 2481, Nationwide, Australia
Phone:
(+61) 2 8006 7884
Web:
http://www.totalcardiagnostics.com/
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Total Car Diagnostics Total OBD & ECU Auto Diagnostics Software -TOAD- + ELM327 Andre VSpeed2SuccessTotal OBD & ECU Auto Diagnostics Software + ELM327 Total Car Diagnostics software is completely downloadable... yet they send you a physical disk in which you have to physically return back to them, by first class mail, in order to get your refund back. So, they purposely send you a physical disk for downloaded software, in order for you to spend a ton of money to return it to them, or they will not process your refund. Byron Bay, NSW 2481 Nationwide
Report Attachments
This company charges $400 for software that can be downloaded right from your computer, but they mail out a physical CD with your order, so you have to return the physical CD, to Australia, by first class mail, in order to get your refund.
Dozens of people have reported it on amazon, saying how they had to spend a ton of money to send back their CD, or else they wouldn't get their $400 back... and yet it was a lot of money to mail the CD back, because they required you to send it first class.
Search Amazon for Speed Success and you will see the review by Kristie Jackson showing this.
There were dozens others on this Amazon account, but the owner switched pages and the site is taken down.
Avoid Total Car Diagnostics Total OBD & ECU Auto Diagnotics (TOAD) software at all costs unless you want to waste $400... because they will not give you your money back unless you mail, first class, a physical disk to them that's not needed.
1 Updates & Rebuttals
crhende
Wellington,Ohio,
United States
Things MAY have changed
#2Consumer Comment
Sat, January 20, 2018
I recently purchased the software described from Total Car Diagnostice with a usb interface ELM327 for $127. I purchased the non-commercial version, I do not know which version the report writer had purchased. Having said that, the price was far less than the $400, no disk was sent. So it appears over time things may have changed. Maybe even due to complaints like the original report.
