- Report: #1350461
Complaint Review: Tracfone - Miami Florida
-
Author Confirmed
Why?
Tracfone
9700 N.W. 112th Avenue Miami, 33178 Florida, USA
Phone:
1-800-867-7183
Web:
www.tracfone.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tracfone Tracfone Ripped off minutes Miami Florida
I purchased a new Tracfone to replace my old Tracfone and it is advertised that all Voice, text, and data minutes will transfer. Before I started the process of switching the phone I went to my Trac Phone account on line to verify the minutes remaining and even screen printed it. After transferring the phone over I went back to verify that all the minutes updated and none of the data minutes transferred 3785.78 and Voice and text were short 600 and 330. After a lot of time on the phone they were unwilling to do anything to fix the discrepancy.
From what I have been reading on other posts this appears to be fairly common practice from Tracfone and believe that a class action lawsuit would more than likely turn up many many more customers that have had this happen to them. This is a dishonest practice the equates to theft!
Tracfone has already had to agree to a 40 million dollar settelment for another dishonest practice prepaidphonerefund.com/ .
It is time to slam them for this too!
