- Report: #925311
Complaint Review: Trans Global Logistics - College Park Georgia
Reported By:
Parts Man -
Delray Beach, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Trans Global Logistics
800 Atlanta South Parkway Suite 100 College Park, 30349 Georgia, United States of America
Phone:
404-530-0988
Web:
www.tglogistics.net
Categories:
Business Rating:
(0)
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Trans Global Logistics Company is dishonest and should NOT be trusted as a freight forwarder for ANY COMPANY College Park Georgia
Working with this company was an absolute disaster. We were billed higher rates than quoted. We were told our quotes were ALL IN TO OUR DOOR and then additional fees were added to our invoices. We were given terms on payment. After we notified the company we were unhappy about the increased fees we were charged - they made assumption we would no longer book with them - immediately REVOKED our terms and held our containers hostage. We paid them all monies they requested to release our containers from the port - and they still did not release causing addtional fees for storage at the port. All we wanted were our products delivered - and now to this moment our containers are 2 days in storage and still not released by this nightmare of a company. I am posting this message to try to help other companies that import products to NOT USE TRANS GLOBAL LOGISTICS. They are a dishonest and terrible company. There customer service is terrible and they have NO IDEA how to treat a paying customer. I strongly advise against using them.
NOTE: They were billed me in some cases 10% above the quoted rates which is completely unacceptable.
NOTE: They were billed me in some cases 10% above the quoted rates which is completely unacceptable.
