- Report: #1175691
Complaint Review: Tree Classics - Internet
Reported By:
Murray -
Nanoose Bay, British Columbia,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tree Classics
Internet, USA
Web:
www.treeclassics.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tree Classics Avoid at all Cost - big Rip Off Internet
We are in Canada and purchased a artifical christmas tree on line. It was a "frosted" tree to look like snow or ice etc. When the box was opened the frosting coating was all coming off ans scattered everwhere in our home. It just fell off with every touch making a horrible mess and not to mention what chemical or product was getting into everything.
Tree classics was absolutley horrible to deal with, they insisted on a restocking charge and we had to pay the freight and customs charges again to send it back. They could not awnser what the tre ewas coated with or where it was made leading us to believe it was made in China or other foreign location where environmental standards are non-existant.
Tree classics would not address that the tree was obviously defective and took no responsibilty for return shipping or anything. If you are in Canada forget dealing with them they will rip you off and could care less. The shipping cost us over $ 200.00 to get it and return it plus they wanted re-stocking charges. They seem to operate from a call center with no actual employees and no accountability. Stay away from them they are absolutley terrible and their product may be harmful to your health.
