- Report: #1163612
Complaint Review: Tri-State Area Movers - Internet
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Tri-State Area Movers
Internet, USA
Phone:
1-800-738-2120
Web:
www.tristateareamovers.com
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Tri-State Area Movers Gavriel Avgi Will not pay for Damages to my furniture Internet
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Tri-State movers moved me, they gave me an estimate it would take, 5.5 hours and 1 hour travel time with 3 men, $735, which includes $20 packaging for my TV and if anything happened to it, I would be fully covered. Promised to package everything. I asked are you sure the guys are fast and not slow, anything over would be charged at $110. per hour. I had 1 flight up. He assured me they would be 3 men and they were fast.
They were supposed to be there between 8am to 8:15am. They did not show up till 10:04 am. Ok they said the truck broke down, understandable. I did not want to go over my quote so, I quoted much more stuff than I had, I said 40 boxes, which I only had, 21 medium size boxes. I moved move than half my stuff on my brothers trailer before the move. I thought I would leave the large furniture for the movers so it would not get damaged. They still managed to go over 2 extra hours. They were so slow. I could not believe it. They wraped some of my furniture and not all of it. I took the draws out of my desk, I told they guy you want me to get it, I have it in my car? They said no, desk will be fine and they only taped the bottom. I asked they guy, that is going to hold, you should wrap so it does not break, he told me he was the professional and it would be fine. Well they broke it and I am not able to put draw back in.
They broke my desk, my china closet crack on the door, my couch they cut the bottom when they were taking off the wrapping, I did not see till later on, they cracked the frame. They broke my daughters queen size captains bed, chipped 2 draws and one has a hole in it. When they put it back together, they did not assemble it correctly, they did not even have the proper tool, such as screw drivers, I let them use my cordless drill. They chipped a table, I don't think they even wrapped it. They crack the tiles on my kitchen table. They dented my new flat screen TV on the side. They dragged all the furniture they wrapped. They were not working together to lift the heavy stuff. They scratch the wood floors at the old apartment.
They must have just thown everything on the truck and did not use anything to hold things in place. All my boxes were crushed and so many things were broken in my boxes, they even broke a wood spoon in one of my boxes. My living room table glass, they put in my car, they did not wrap them as promised. My TV, I happed to see, they put a blanket over it, and I said to them I paid extra to have it boxed and wrapped. So the guy said he would wrap it, it appears they wrapped the top not the bottom?? Thank God, I moved more than half of my thing myself. The one guy was on his cell phone with his mother most of the time, she must have called him no joke about 10 times, on my time??
Now we are going thru the damage, Gaveril came over a few days later. I showed him all the damage, he filled my china closet with wood filler and was trying to tell me that my wood china closet is not wood, I told him it is real wood! He said at .30 per pound, the insurance company will only give you maybe $18 only. He glued all the chipped draws together, on my daughters bed, where he could find the chips and also, tried to tell me this is not real wood, once again it is. When I opened and close the draws, the chips came off. They distroyed my daughters bed. He glued my couch and you can see a glue stain on the fabric on the bottom. He glued my desk together and when I put the draw things in the draw it fell out. He told me he was a contractor for years.
So I said to him, my TV you said I was fully covered, he said, that because the TV is working, it will not be covered?? I said you dented my new 50 inch screen TV on the side, I want to be covered for it, you said I was fully covered, he said no insurance company will not cover, cause TV turn on and off. He is refusing to go thru the insurance company for anything. I e-mailed him and he has not responded yet. I moved on June 14, 2014. I called him and he yelled at me and said, he was going to order a new outside cover for my TV and he has not done that yet. I told him I want to go thru the insurance for the rest of my damaged furniture, I am not accepting my china closet with pink wood filler and he said not.
I don't understand, why I can't put a claim in for the damages they caused to all my stuff? I can only think that perhaps he does not have insurance. I want to put in a claim for my damages, he needs to go thru his insurance company, the work he did to repair my stuff did not work.
