- Report: #1475332
Complaint Review: TripAdvisor -
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Author Confirmed
Why?
TripAdvisor
United States
Web:
rentals.tripadvisor.com
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TripAdvisor Rentals Can't receive payment from TripAdvisor!
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I rented a room in my apartment through TripAdivisor in 22/February/2019. My account ID is 1089729. I have a payment to receive from TripAdvisor of USD$610.13, but I can't, because I have to change my Payout Settings before.
To do so, I have to type de code TripAdvisor will send me by phone call. The problem is that TripAdvisor doesn't call my phones! I have three phone numbers listed in my account, but, when I ask for TripAdvisor's call, the answer is: "An error has occurred, please try again.". And no call ever comes to any of my numbers! I have been trying for 3 days!
Also, I can't receive the codes by SMS because, according to TripAdvisor, I have "texted STOP to opt out of receiving SMS messages", but I can't find any TripAdvisor's SMS in my phone to "text START to the same number", as they ask!!!
I just want to contact any human being at TripAdvisor to solve this. But I can't find, at the Web Site, any number, e-mail ou form to contact them!
