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  • Report:  #201383

Complaint Review: Trojan Condoms - Internet

Reported By:
- Delta, British Columbia,
Submitted:
Updated:

Trojan Condoms
www.trojancondoms.com Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchased a box of Trojan Condoms and when i got to the end of the box the last packet was perfectly sealed without a condom inside. Needles to say this ruined my night. When i tried to contact trojan through their website I couldn't find any contact info, only contact info for Church & Dwight Co. INC. When i tried to contact them, i selected the option "consumer outside the united staes". only to fill out my complaint and not be able to send it because it asked me to enter my zip code. I being canadian do not have a zip code, therefor the site would not let me send the complaint. I can't believe that a company this big would first screw me like this, but then also make it impossible to contact them from Canada because of their poorly set up site. Please help because i'm pissed off.

Kyle

Delta, British Columbia
Canada


1 Updates & Rebuttals

Brad

Helena,
Alabama,
U.S.A.
wow

#2Consumer Comment

Thu, June 04, 2009

i have used the brand before and have never had that problem. you and the other guy that posted a complaint must have had a very rare and random packaging mistake. i'm sure the event was disappointing, but it's not like you're out a whole pack or more. i know that even a small pack of condoms are only about $4 USD or so. i personally see it equal to when a vending machine doesn't deliver what you paid for and the next Joe with money gets two cans for the price of one. so someone out there must have gotten a bonus condom in a single package. sorry for you loss

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