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  • Report:  #532879

Complaint Review: True Trax Music - Internet

Reported By:
omegatiger - WEST PALM BEACH, Florida, United States of America
Submitted:
Updated:

True Trax Music
Internet, United States of America
Phone:
Web:
truetrax.xom
Tell us has your experience with this business or person been good? What's this?
  I was awarded 10 Tracks from Cds on this site. Only 8 actually worked. When you try to contact their customer service team called Neuroticmedia.com they are nop help and have no phone to help you get all your songs.  It is almost impossible to find their site and then trying to download is a joke.  I will stay with Napster or Amazon for all music.  I only went to this site for ("so called") free songs I won from Stouffers dinner club.   No more...   very disappointed consumer.    :(


1 Updates & Rebuttals

jes24p

Phoenix,
Arizona,
United States of America
Similar Problem but found a solution

#2Consumer Suggestion

Mon, June 21, 2010

SOLUTION:  I received 15 free downloads from True Trax and a couple of the songs I selected also did not download. However, I discovered you can go to the "My History" link and re-download the tracks for free (without it counting as another download).  


On a side note, it did bother me that when I signed up I could not find a link to see the "terms and conditions" I had to agree to.  

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