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  • Report:  #1114945

Complaint Review: Tuffy Auto Frankfort IL - Frankfort Illinois

Reported By:
Marybeth - FRANKFORT, Illinois,
Submitted:
Updated:

Tuffy Auto Frankfort IL
20250 S. LaGrange Road Frankfort, 60423 Illinois, USA
Phone:
815-469-7900
Web:
tuffy-chicagoland.com
Categories:
Tell us has your experience with this business or person been good? What's this?

My son took his 2001 Ford Focus to Tuffy in Frankfort, IL.  The owner Greg put it up on a rack and claimed he needed a $3,500 transmission.  This car has a manual transmission.  We then took it to Midas in Tinley Park where we usually go.  The reason he didn't is because Midas is so good there is always a wait.  It is well worth the wait.  Greg claimed he made a two hour diagnostic on the car and charged my son $199.98 having done NOT one thing to the car.  He also completely missed what was wrong with the car and was willing to rip us off for $3,500.  Midas immediately diagnosed and showed us the bad part (a bearing) charged us $290 and the car is running great.  I called Greg and told him and he said they don't know what they are talking about.  Greg, I know what I am talking about Better Business Bureau.



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