- Report: #696819
Complaint Review: Tuffy Tire and Auto; Land O' Lakes FL - Land O' Lakes Florida
Reported By:
George -
Land O'' Lakes, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tuffy Tire and Auto; Land O' Lakes FL
3530 Lland O' Lajes Blvd. Land O' Lakes, 34639 Florida, United States of America
Phone:
813-996-2290
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tuffy Tire and Auto; Excessiv charges "profit and shop supplies" Land O' Lakes, Florida
I receently moved from North Carolina to Land O'Lakes, Florida
Today I visited the Tuffy tiire and auto repair shop for an oil change. Once the service was completed, the desk kclerk advised me that the fluids shoud be flushed and replaced in the transmission , power steeering, and aijr conditioning. Since the vehicle had 58,000 miies with only regular oil changes I agreed.
Once the work was completed, I was presented with the bill whichi included "shop suppliess in the amount of $28.80. Thhis was defined on the bill as follows: "This charge represents costs and profits to the motor vehicle repairr faciility for miscellaneous shop supplies or wasts disposal.
I've never seen a charge for "shop supplies" on any other automotive repair bill before. At no time before the hwork was done was this charge pointed out to me. When I asked about it I was told the cost represesntly 10% of the bill, not to exceed $30..
This was new to me. Do all, or most, auto repair shops make such charge$? If not, I belieie I should receive a refund of the $28."
George D
Today I visited the Tuffy tiire and auto repair shop for an oil change. Once the service was completed, the desk kclerk advised me that the fluids shoud be flushed and replaced in the transmission , power steeering, and aijr conditioning. Since the vehicle had 58,000 miies with only regular oil changes I agreed.
Once the work was completed, I was presented with the bill whichi included "shop suppliess in the amount of $28.80. Thhis was defined on the bill as follows: "This charge represents costs and profits to the motor vehicle repairr faciility for miscellaneous shop supplies or wasts disposal.
I've never seen a charge for "shop supplies" on any other automotive repair bill before. At no time before the hwork was done was this charge pointed out to me. When I asked about it I was told the cost represesntly 10% of the bill, not to exceed $30..
This was new to me. Do all, or most, auto repair shops make such charge$? If not, I belieie I should receive a refund of the $28."
George D
2 Updates & Rebuttals
GCDFL
Land O'' Lakes,Florida,
United States of America
Tuffy is highly recoimmended
#2Author of original report
Fri, July 15, 2011
I filed this original complaint, then cancelled it witiin a few hours. I called RipOIf Report to cancel the complaint.
I don't know why it's still a registered complaint. Tuffy facility I went to was very helpful and courteous. I now have a better understanding concerning shop supplies, etc.
This is not a valid coimplaint.
Bacon Lover
Sterling Heights,Michigan,
United States of America
Shop Charges/Disposal
#3Consumer Comment
Fri, July 15, 2011
I do not know much about down south, but in Michigan we do have shop charges and waste disposal charges on any act which involves fluids. Judging from everything you had done, I don't think you were ripped off.
