- Report: #456377
Complaint Review: Turntable Basics - Saint Paul Minnesota
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Turntable Basics
550 N Lexington Pkwy Saint Paul, 55104 Minnesota, U.S.A.
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Turntable Basics WARNING: Purchased 1 Turntable Drive Belt 24.5" x .200" x .023"; item not received; all subsequent emails ignored Saint Paul Minnesota
I purchased 1 Turntable Drive Belt 24.5" x .200" x .023" and paid directly using PayPal. This item has not arrived yet. All my attempts at email contact with Turntable Basics have been ignored to date.
Gerard
Melbourne
Australia
Gerard
Melbourne
Australia
2 Updates & Rebuttals
Turntable Basics
St Paul,Minnesota,
This belt was backordered and has been shipped
#2REBUTTAL Owner of company
Wed, July 24, 2013
Turntable Basics has served more than 50,000 customers in the last 12+ years. I stock more than 300 products and from time to time, some items are backordered. In the past, when orders are backed up and production, packaging and shipping all need to completed, email has been allowed to fall by the wayside. This is a one person operation, and there usually are not enough hours in the day to remain caught up on daily and long-term business tasks, particularly during times when the house or the car have required extensive repairs. I would like to convey my most sincere apologies for this lapse in judgment. Customer communications has been moved to the top of each day's priority list.
Gerard
Elsternwick,Australia,
Australia
Turntable Basics WARNING: Purchased 1 Turntable Drive Belt 24.5" x .200" x .023"; item not received
#3Author of original report
Fri, June 12, 2009
Purchase date: 04/23/2009
