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  • Report:  #975143

Complaint Review: Turtleshack - Internet Internet

Reported By:
anonymous - Lewisport, Kentucky, United States of America
Submitted:
Updated:

Turtleshack
6821 Industrial Ave. Port Richey, Fl. 34668 Internet, FL 34668 Internet, United States of America
Phone:
1-800-517-1809
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered 3 turtle hatchlings and some food from TurtleShack.com about 2 months ago for a total of $43.85. A couple days later I received an email from a Tori Andrews that the method of shipping I chose was inadequate for the animals and that it would cost another $32 to ship them overnight air. I called a Steve at the only number they list and said I understood but would like to cancel and request a refund. He immediately agreed and told me it would take 10-14 business days. After numerous calls and ignored emails I am still waiting for my refund. From subsequent internet searching I find I'm not the only one ripped off by this scammer. DO NOT order anything from this company and request a refund -you'll never get it!


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