- Report: #932711
Complaint Review: Two Men And A Truck - Brownstown Michigan
Reported By:
wheezenbob -
Rockwood, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Two Men And A Truck
19001 Sibley Rd. Brownstown, 48193 Michigan, United States of America
Phone:
734-692-8057
Web:
www.twomenandatruck.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Two Men And A Truck Two Men And A Truck Ann Arbor and Brownstown Sneaky, disrespectful, evasive, liars Brownstown, Michigan
My experience with 2 Men and a Truck of Browstown was horrible. I would give them a ZERO stars if it were possible on this site. Damaged furniture, treadmill, dining table and many other things. Movers tried hiding damaged items behind other boxes and such. Also put boxes in wrong rooms when mine were clearly marked. Seemed very intentional. I spent many hours moving my stuff into the right rooms (after 2men were done moving it into the wrong rooms for me.) I am still finding things that they damaged, three months later. They give you 72 hours, or so, to report the damaged items. This company is a huge disappointment on all fronts. I was finally compensated (not enough to replace furniture) for the items I reported in the 72 hours, almost THREE MONTHS LATER. And only because I called them OVER AND OVER AND OVER AND OVER AND OVER. Josh would tell me he would call back and never return calls. Requested to talk to owner, Allen, MANY MANY times...left message on his machine in Ann Arbor (the other 2 Men he owns) and he never returned my calls. Horrible customer service, horrible movers. I'm totally disappointed. I'm sorry I tipped the movers and GAVE them furniture we weren't taking. They are careless, disrespectful and sneaky. I will NEVER use 2 Men and a Truck of Brownstown or Ann Arbor. As a matter of face, I'll never use 2 men and a truck period...thanks Allen, Mary, Josh and the movers for the horrible moving experience.
1 Updates & Rebuttals
TWO MEN AND A TRUCK®
United States of AmericaHow can we help?
#2UPDATE Employee
Wed, August 29, 2012
Were so sorry this happened and you were unable to resolve this with the franchise. We have a team of corporate Customer Care specialists who would be happy to speak with you about this matter. Feel free to contact them at 800-345-1070 or email [email protected]
