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  • Report:  #417389

Complaint Review: Two Of Us - The Right One - Hackensack New Jersey

Reported By:
- Caldwell, New Jersey,
Submitted:
Updated:

Two Of Us - The Right One
401 Hackensack Ave Hackensack, 07601 New Jersey, U.S.A.
Phone:
201-342-5455
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I was divorced in April of 2008. It has been very difficult for me. In addition I suffer from depression, which only worsened after the divorce. I thought that dating might help. I went on the internet and found The Two of Us. On December 23rd I went to their offices and met with Joyce Muscara, a sales person. After gathering some information, Joyce laid down a contract for $8,900. I was astonished and ready to leave. Suddenly the price went down to $3000. From other compliants I have read about this organization, there is no fixed price. It's whatever you can get out of the customer. I was reluctant to sign. I explained to Joyce that I was going to see my ex-wife over the holidays and I wanted to see how things went. She discouraged me from doing this. She said "It's not likely that you'll reconcile after 34 years. Go ahead and make it a Christmas present to yourself." So I foolishly signed the contract and initialled several paragraphs that I did not read. Joyce did not inform me that there were no refunds. The following day I decided to cancel the contract. I called and spoke with Kathy. I told her I wanted to cancel. She said there were no refunds. I didn't have time to follow up since I was leaving town for the holidays. When I returned on January 5th I called and spoke with Kathy. I explained that my wife and I had decided to work on patching things up and that I no longer wanted to date. I asked for my money back. She refused and told me to put my demand in writing, which I did. Curiously, following this discussion, Kathy called and referred a female client to me. I sent my demand letter in the following day. Two weeks later I received a written denial with the threat that if I did not use the services my $3000 would be forfeited. I have since researched this organization and found that there are so many complaints against it for high pressure sales tactics and terrible service, that a class-action lawsuit might be in order. Dan Caldwell, New Jersey

U.S.A.



3 Updates & Rebuttals

Christiana

Cincinnati,
Ohio,
U.S.A.
My response

#2Consumer Comment

Sun, February 01, 2009

I suppose my post could have been written a bit better, however, the fact remains that people DO NOT read contracts and then complain when things happen. How I know this is because in my youth I did the same thing, then suffered the consequences. MANY times. Was speaking from experience, and I hope Dan and his wife get back together. 34 years is a long time. It is unfortunate that he tried to start new and was taken advantage of, but the bottom line is you must read what your signing, because they have all their bases covered.


Anonymous

Blue Bell,
Pennsylvania,
U.S.A.
Two of Us

#3Consumer Comment

Sun, February 01, 2009

This response is to Christina who commented on Dan's concern regarding "Two of Us". Sure Dan admitted to not reading the small print on the contract he signed with the "Two of Us". It certainly was not a wise move on his part. However, shame on you for being so cruel and insensitive to a man who has had much heartache in the past year. Clearly, this company took advantage of his vulnerability and had no genuine concern for him as person. I don't know who Dan is and have no vested interest but can relate to the "Two of Us" sales experience. Fortunetly for me, I was able to see the red flags and walked out without any financial loss. However, the response you provided appears you may be a perfect staff person for the "Two of Us" as being insensitive seems to be a requirement.


Christiana

Cincinnati,
Ohio,
U.S.A.
Class Action Lawsuit

#4Consumer Comment

Wed, January 28, 2009

I'm always amazed at how people who ADMIT they didn't read what they signed want to sue the pants off of people. Um...READ, READ, READ. Then make a decision. Its too late now. If you couldn't even read a dating service contract, how do you plan on filing a class action lawsuit? Much luck to you and your ex, though. 34 years is a lot of history :)

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