T
N Canton,#2Author of original report
Wed, September 12, 2007
The best option is to go to the UACC website and submit information/ concerns to the whistleblower hotline and at that point the company is put on notice and you are henceforth a protected class. We also need to get the consumers or as UACC prefers to call them "debtors" involved in the forgery issue. If even a few of these victims get attorneys and go after UACC for criminal misconduct, then I would assume a government agency might take notice and pull out a full investigation of UACC files. The beautiful thing about this is that UACC likes it's audits so these forms are in the files and vi'd in audit. So if the branches tried to hide them after the fact then we could ask how the audit was passed as the info isn't there now?? Then UACC could be charged with any number of crimes involving tampering with evidence etc. As to the overtime for hourly employees, I addressed this with HR 3 weeks ago and although they claim to be putting a policy into effect to prevent this in the future, no mention of compensation for the offenses that have already passed has been brought up, so I am going to the Dept of labor to allow them to pursue UACC accordingly. As to the variance issue/ aka "double dipping", we also need consumer involvement. So in other words, let the dept of labor hit UACC for the overtime violations, and get the debtors involved on the forgery and variance issues. I need to look into it, but the comptroller may be able to pursue the variance? UACC allowed my ABM to let me go about 3 weeks ago as she submitted a list of false allegations on me. So now that I have some spare time on my hands, I will take great satisfaction in causing as much a headache as possible for this company and shut them down or clean them up-their choice to make. Either way, I hope we get support from other employees and get the consumer involved as that is what the press will lock on to and that is where we will succeed in getting attorneys and government involved in the resolution of the problem that is UACC.
Current Employee
Detroit,#3UPDATE Employee
Wed, September 12, 2007
Yes to all of the items. As a current employee I am horrified on a daily basis. As a CSR I have told to copy and past signature for voe and vor. As a collector I am ordered to run and re-run credit reports to find new info. We are told to call courts to find out if debtors have a criminal record. If they do have a record and are on probation, we are told to contact probation officer and tell them debtor is delinquent. Sometimes we just threatened the debtor about calling a probation officer. Then there are the commidity verification...why doesn't the debtor get the money? UACC is double dipping. What can be done? any ideas