S.n.
Bucyrus,#2Consumer Suggestion
Thu, December 09, 2004
If your Aunt paid by check, she needs to contact her bank and get copies of all of her payments. Then it will be in black and white versus the agent's word. Has she talked directly to the company or only the agent? If she was sending money to the agent and not the company, it's possible the agent was not submitting to the insurance company. Did your Aunt every get a notice in the mail saying she was not insured? If all else fails, contact the Insurance Commissioner in your state and request that they investigate. Good luck.