- Report: #1332198
Complaint Review: United Auto Brokers - Marietta Georgia
Reported By:
Ernest of Atlanta -
Atlanta, Georgia, USA
Submitted:
Updated:
-
Author Confirmed
Why?
United Auto Brokers
1801 W. Oak Parkway Marietta, 30062 Georgia, USA
Phone:
770 763-5839
Web:
www.uabcars.com
Categories:
Business Rating:
(0)
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United Auto Brokers Customer Beware of False Promises and Deceptive Sales Practices Marietta Georgia
These guys are out to rip you off and take advantage of you! CUSTOMER BEWARE of false promises during the pre-sale or post sale phases. I thought it was just my salesman, Michael Jenkins, but it was a collaborative effort from the service department to the management, Amadu in Finance, and Geoffrey McWharter the Sales Manager. I paid $15,000 cash for a 2007 230 Sport Mercedes from them and asked them to resolve three things: some scratches on the front bumper, get an extra key, and replace a 5 yr old battery that wouldn't crank the car. After the test drive the agreed to do this, so I paid a $5,000 deposit and went to my Credit Union to get the balance check for $10,000 and returned 2 days later to pay and pick-up my car, thinking that had done all they promised. A few months later after my car stalled and would not start, I found out that they purchased a new battery for my test drive, but returned it 2 days later to Advanced Auto for a full refund and put the 5 yr old battery back in my car. My wife and daughter drive the car and we found ourselves stranded one morning, and had to call for roadside assistance for a tow. Afterwards, I had to purchase a new battery. That’s when I realized what had happened, so I called and asked them to refund the money I paid for the battery, BUT THEY REFUSED...saying they were doing me a favor and we don't have $294 to give you for the battery replacement. Keep in mind they sell only luxury cars! This was totally preposterous and disrespectful to me after paying $15,000 for a vehicle! This is how they treat their customers!
