;
  • Report:  #910561

Complaint Review: Uniteddiamonds.com - Sun City California

Reported By:
engaged - Los Angeles, California, United States of America
Submitted:
Updated:

Uniteddiamonds.com
31570 Railroad Canyon Road, suite 102 Sun City, 92587 California, United States of America
Phone:
1-888-732-2258
Web:
www.uniteddiamonds.com
Categories:
Tell us has your experience with this business or person been good? What's this?
What a scam, If you run across uniteddiamonds.com please run the other way.  When I was shopping for an engagement diamond ring I requested a diamond which was just under 2 carats,that had an E color, and which had a clarity that was eye clean.   Bruce Larson suggested that I should get aVS2 clarity for that size diamond that would insure the diamond would not have any inclusions visible by the naked eye.  I then purchased a ring from united diamonds which bruce represented as a VS2.

With the ring, I also received a certificate of appraisal by united diamonds also stating that the diamond was a V2 clarity. Because of the grade , I expected the ring to hold true with the definition of vs2 clarity (not able to see inclusions with the naked eye).  However when I closely inspected the ring I discovered 2 dark inclusions.  Friends and family of my fianc also stated that they noticed it.  I brought it to a gemologist that examined the ring under magnification with me and informed me that it was not a vs2, but a much lower clarity grade. 

When I called Bruce Larson and told him what I discovered he was talking and dancing around the topic in a manipulative fashion which made me realize that he was nothing more then a con artist.  I asked to exchange the ring for exactly what I asked and paid for in the beginning, a diamond which was  "eye clean" and a ring that was more accurately a vs2 grade.  Bruce informed me that the only exchange I can do is an upgrade and pay more money just to get what I actually thought I was already purchasing.  No other alternative was offered to me: either I give him more money or keep the lower quality ring that was sold to me under false representation. This is a fraud. Bruce turned a time that was suppose to be beautiful in my life to a horrible memory, my engagement.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//