Jen
Dublin,#2Author of original report
Sun, February 05, 2012
I just saw my $$$ back in my bank account! I still can't believe it's true that they did refund my money. I have been trying to get them hear my story and return my money for over seven months. Thanks to God for helping me get my monty back. It is another miracle in my life knowing how some people still trying to get refunded for years...! So for anyone out there still fighting with this company, this is what I did. I truly hope that your issue will be resolved too. In summary, I was persistent to keep raising my problem with them. I can't remember all the details now, but emails after emails explaining my case and also requesting them to investigate it with the salesman in Cabo whom I had the direct problem with, I asked for a supervisor. The initial representative connected me with the Club director and she emailed that a Developer's Representative will be my contact. His name is Mr. Sergio Calderon. He asked for the last time why I wanted/needed to cancel my membership then agreed to refund my money. I had to wait another month but finally it is refunded! I can't believe it. All thanks to my God who always takes care of me. Even when I was purchasing it, there were warnings and signs, but I ignored them. I learned my lesson the hard way, but He never forsake me. Praise the Lord!