Urban Garden Solutions
United States of America#2REBUTTAL Owner of company
Mon, March 12, 2012
The items this customer ordered ships directly from manufacturer. Although we've had no issues in the past with this supplier, the company repeatedly reported this customer's order would be shipped on certain dates. It became apparent the supplier was having problems fulfilling orders and therefore we've severed our business relationship with them and are no longer carrying their products. The customer has received a full refund back to her original form of payment.