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  • Report:  #1092159

Complaint Review: US Bank Home Mortgage - Owensboro Kentucky

Reported By:
Jan - Safety Harbor, Florida,
Submitted:
Updated:

US Bank Home Mortgage
4801 Frederica Street Owensboro, 42301 Kentucky, USA
Phone:
8003657772
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

My house was quit deeded to me in 2008 upon the death of my father.  I successfully assumed the the mortgage after much delay and many hassels...  I then applied for loan modification due to financial difficulties.  US Home Bank Mortgage kept denying my modification, stating that I did not provide the requested documentation, which I did many, many times.  After 1 year of this, they put my home in foreclosure.  At that time, I tried to sell my house because I owed less than 1/4 of the value of my house.  It was at that point, after I received an offer on my house, that I received a modification packet from US Bank.  Many, many months later and after sending and resending the requested information, they finally approved me for modification in May 2013 (5 years).  After I received the final loan modification package in the mail, stating "Congratulations you have completed the required process ..." I notarized and certified the packet and returned it to US Bank.  They assured me that this was the final document and I had supplied everything required.  That this was COMPLETE !  In June, they requested a death certificate and Executor of Estate documentation to prove that the property was mine !  This death certificate was sent a total of 7 times over 5 years.  The quit deed was sent at least 6 times as well.  Now, I just received notice that they are starting the foreclosure process again, even though I have been paying on this loan for 14 years !!  When I call and try to resolve this, no one will talk to me and they tell me I am not an authorized third party on this account... seriously, who are they going to talk to?  my deceased father?  I now have contacted a lawyer and he informs me that this is fraud.  I just want this resolved, but am now considering suing them... if you have had similar experiences or can give any advice, please contact me !!  thanks....   



1 Updates & Rebuttals

KellyTamale

East Haven,
Connecticut,
Same thing happening here

#2Consumer Comment

Sat, October 26, 2013

I too would like to be contacted, but I don't know how we can exchange info on this site. I have started a huge ordeal over this, and I'm trying to make a big enough scene to get them to notice. So far their "social media" ambassador has contacted me to investigate. i gather that will work a lot faster if I keep posting against them they obviously do not wanna have people like me blasting them on the internet! If there's a way we can find contact, I figured if we can collect all the people on here in this situation we can really get their attention. I have seen many reports like this and I'm sick of playing nice.

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