- Report: #192822
Complaint Review: US BENEFITS - Phoenix Arizona
-
Author Confirmed
Why?
US BENEFITS
3219 E. Camelback Rd. Suite222 Phoenix, 85018 Arizona, U.S.A.
Phone:
866-599-6553
Web:
N/A
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Business Rating:
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US BENEFITS Program sent CD in mail and then took 288.88 from my checking account w/out my permission Phoenix Arizona *EDitor's Suggestions on how to get your money back into your bank account!
*Author of original report: US Benefits have no physical address
*Author of original report: US Benefits is using another Companys name that is legitimate
*Author of original report: US Benefits is using another Companys name that is legitimate
*Author of original report: US Benefits is using another Companys name that is legitimate
*Author of original report: US Benefits is using another Companys name that is legitimate
I recieved a CD in the mail stating I have recieved the US Benefits Program I requested along with a letter saying my credit card will be charged and it will appear as US Benefits on my statement. Which out of fear I checked my bank statement only to find them on there and they took out $288.88 from my checking account! There was a phone number next to it which no one ever answers but a machine saying that they are not able to take my call and then hangs up.
So after several attempts calling the phone number on the letter they sent, I realized this was a wrong number, so I looked up there so called website and found another number and tried that one. Somebody would answer by saying customer service please hold and never come back on the line. Well I kept calling and I told them I Wasn't going to hold so she hung up on me! So my husband tried and got a girl that was rude and would not give him any info on how she got our bank account # because she said her computer was down and would call us back the next day and then hung up! She cant call us back because she never asked for our info!
I have NEVER requested this package and I want my $288.88 back! This company needs to be caught!
Jennifer
San Bernardino, California
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
So after several attempts calling the phone number on the letter they sent, I realized this was a wrong number, so I looked up there so called website and found another number and tried that one. Somebody would answer by saying customer service please hold and never come back on the line. Well I kept calling and I told them I Wasn't going to hold so she hung up on me! So my husband tried and got a girl that was rude and would not give him any info on how she got our bank account # because she said her computer was down and would call us back the next day and then hung up! She cant call us back because she never asked for our info!
I have NEVER requested this package and I want my $288.88 back! This company needs to be caught!
Jennifer
San Bernardino, California
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
5 Updates & Rebuttals
Jennifer
San Bernardino,California,
U.S.A.
US Benefits is using another Companys name that is legitimate
#2Author of original report
Sat, June 10, 2006
US Benefits has been using another company's name, a company that is legitimate! The company that is ripping all of us off is not in any way associated with the legitimate company named US Benefits! They have just been using their company name so they dont get caught, just like they have done in the past. I have found a physical address on the BBB website for the one that is ripping us off, it is as follows but they could be using someone else's address too! 149-37 84th Street Howard Beach, NY. 11414- And the phone #'s and names to these addresses are ( Beata Kaczorek (718)738-2192 and Thomas Spinella (718)845-4882)so Im not sure if these people are in any way connected to these jerks! Everybody that reads this that has been ripped off needs to file a fraud report with every agency possible! The more reports on these jerks that they get will enable the agencies to look into it so they can track them down and get caught! I have copies of everything and you should do the same. Those agencies are NY Police Dept., BBB, Federal Trade Comission, Attorney General of NY,Postal Inspections for fraud,FBI,Identity theft report,Office of consumer protection and the US Postmaster General. I must reiterate- This company that has ripped us off is in no way associated with the legitimate company US Benefits that is based in the state of Florida! And they are in the process of tracking the rip off company down because of the damage it's done to their company name! Feel free to contact me at CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Jennifer
San Bernardino,California,
U.S.A.
US Benefits is using another Companys name that is legitimate
#3Author of original report
Sat, June 10, 2006
US Benefits has been using another company's name, a company that is legitimate! The company that is ripping all of us off is not in any way associated with the legitimate company named US Benefits! They have just been using their company name so they dont get caught, just like they have done in the past. I have found a physical address on the BBB website for the one that is ripping us off, it is as follows but they could be using someone else's address too! 149-37 84th Street Howard Beach, NY. 11414- And the phone #'s and names to these addresses are ( Beata Kaczorek (718)738-2192 and Thomas Spinella (718)845-4882)so Im not sure if these people are in any way connected to these jerks! Everybody that reads this that has been ripped off needs to file a fraud report with every agency possible! The more reports on these jerks that they get will enable the agencies to look into it so they can track them down and get caught! I have copies of everything and you should do the same. Those agencies are NY Police Dept., BBB, Federal Trade Comission, Attorney General of NY,Postal Inspections for fraud,FBI,Identity theft report,Office of consumer protection and the US Postmaster General. I must reiterate- This company that has ripped us off is in no way associated with the legitimate company US Benefits that is based in the state of Florida! And they are in the process of tracking the rip off company down because of the damage it's done to their company name! Feel free to contact me at CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Jennifer
San Bernardino,California,
U.S.A.
US Benefits is using another Companys name that is legitimate
#4Author of original report
Sat, June 10, 2006
US Benefits has been using another company's name, a company that is legitimate! The company that is ripping all of us off is not in any way associated with the legitimate company named US Benefits! They have just been using their company name so they dont get caught, just like they have done in the past. I have found a physical address on the BBB website for the one that is ripping us off, it is as follows but they could be using someone else's address too! 149-37 84th Street Howard Beach, NY. 11414- And the phone #'s and names to these addresses are ( Beata Kaczorek (718)738-2192 and Thomas Spinella (718)845-4882)so Im not sure if these people are in any way connected to these jerks! Everybody that reads this that has been ripped off needs to file a fraud report with every agency possible! The more reports on these jerks that they get will enable the agencies to look into it so they can track them down and get caught! I have copies of everything and you should do the same. Those agencies are NY Police Dept., BBB, Federal Trade Comission, Attorney General of NY,Postal Inspections for fraud,FBI,Identity theft report,Office of consumer protection and the US Postmaster General. I must reiterate- This company that has ripped us off is in no way associated with the legitimate company US Benefits that is based in the state of Florida! And they are in the process of tracking the rip off company down because of the damage it's done to their company name! Feel free to contact me at CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Jennifer
San Bernardino,California,
U.S.A.
US Benefits is using another Companys name that is legitimate
#5Author of original report
Sat, June 10, 2006
US Benefits has been using another company's name, a company that is legitimate! The company that is ripping all of us off is not in any way associated with the legitimate company named US Benefits! They have just been using their company name so they dont get caught, just like they have done in the past. I have found a physical address on the BBB website for the one that is ripping us off, it is as follows but they could be using someone else's address too! 149-37 84th Street Howard Beach, NY. 11414- And the phone #'s and names to these addresses are ( Beata Kaczorek (718)738-2192 and Thomas Spinella (718)845-4882)so Im not sure if these people are in any way connected to these jerks! Everybody that reads this that has been ripped off needs to file a fraud report with every agency possible! The more reports on these jerks that they get will enable the agencies to look into it so they can track them down and get caught! I have copies of everything and you should do the same. Those agencies are NY Police Dept., BBB, Federal Trade Comission, Attorney General of NY,Postal Inspections for fraud,FBI,Identity theft report,Office of consumer protection and the US Postmaster General. I must reiterate- This company that has ripped us off is in no way associated with the legitimate company US Benefits that is based in the state of Florida! And they are in the process of tracking the rip off company down because of the damage it's done to their company name! Feel free to contact me at CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Jennifer
San Bernardino,California,
U.S.A.
US Benefits have no physical address
#6Author of original report
Wed, May 24, 2006
They have no physical address, JUST city and state. Howard Beach, NY. 11414. This is a different address then where they shipped the product from! 3219 E.Camelback RD. #222 PHOENIX, AZ.85018.
