- Report: #109670
Complaint Review: US (Executive) Auto Management - Upland California
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Author Not Confirmed
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US (Executive) Auto Management
2335 West Foothill Blvd. Upland, 91786 California, U.S.A.
Phone:
909-981-3553
Web:
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US Auto Management - Executive Auto Broke Contract Ripoff Upland, Bellflower, San Diego California
*Consumer Comment: I got took as well by this company...
*UPDATE EX-employee responds: Valuable info about ripoffs reported
*Consumer Comment: Looking for Stan amd Sheila Nickle, owners of US Auto in Belflower
*REBUTTAL Individual responds: Different company, Same Management
*Consumer Comment: Might be able to help with Shiela / Stan Nickle whareabouts
US Auto Management, now Executive Auto Management, placed my truck with someone under contract that they garentee payment for monthly lease and for mileage and damage after the lease is up. This was great, until it came time that the person with my truck stopped paying.
Shiela at the Bellflower office told me they didn't have enough money to pay. A week later that office closed. When I tried to contact the corporate office, I was told that each branch is financially and legally responsible for themselves. When I contacted the Upland Office I was told the same thing.
Well the person who had my truck finally made her payments and then turned the truck back into Ford. This was fine, but Ford charged me $5000 for mileage and damage. I am going after the person who had the truck, Tiffany Dabney, since I was lucky enough to demand for a copy of the contract (which US Auto was reluctant to give).
US Auto should be fully responsible.
Michael
La Canada, California
U.S.A.
Shiela at the Bellflower office told me they didn't have enough money to pay. A week later that office closed. When I tried to contact the corporate office, I was told that each branch is financially and legally responsible for themselves. When I contacted the Upland Office I was told the same thing.
Well the person who had my truck finally made her payments and then turned the truck back into Ford. This was fine, but Ford charged me $5000 for mileage and damage. I am going after the person who had the truck, Tiffany Dabney, since I was lucky enough to demand for a copy of the contract (which US Auto was reluctant to give).
US Auto should be fully responsible.
Michael
La Canada, California
U.S.A.
5 Updates & Rebuttals
Michael
Costa Mesa,California,
U.S.A.
Might be able to help with Shiela / Stan Nickle whareabouts
#2Consumer Comment
Mon, February 07, 2005
I might be able to help. I just posted my own report. My vehicle was with the Bellflower office. I don't remember a Stan but Ron Nickle was the Lessee of my vehicle and I have his home address !!! I need a few days to go through my records.
Michael
La Canada,California,
U.S.A.
Different company, Same Management
#3REBUTTAL Individual responds
Thu, November 11, 2004
Thanks for your input Jacob. However, from what I understand, When US Auto was in trouble, they closed and started a new company named Executive Auto. This is simply what I have found from others as I try and locate Shiela from US Auto Management. Now, I don't expect a company to make everyone happy, but I do expect a company to stand behind their garentees and not to shut down shop and skip town leaving their customers in the dark. I wish you luck with Executive Auto and hope, for your sake, that it is a different company or at the least they have learned from their previous broken contracts and this won't happen to you. Joseph, If you do find Stan or Shiela, could you PLEASE let the rest of us know where to look. Thank You
Joseph
Trabuco Canyon,California,
U.S.A.
Looking for Stan amd Sheila Nickle, owners of US Auto in Belflower
#4Consumer Comment
Mon, October 11, 2004
I went through the hell of US Auto too. I even got a chance to sue them for letting the people who drove my car drive too many miles. I won the case. However, they predictably skipped town. I have a judgement against Stan Nickle, owner of US Auto. If someone can tell me where they are, I will share my judgement with them.
Jacob
Los Angeles,California,
U.S.A.
Valuable info about ripoffs reported
#5UPDATE EX-employee responds
Fri, October 08, 2004
For those that have reported about your experiences, it's important you know especially "Michael," or any others, US Auto Management is not Executive Auto Management. Sheila has nothing to do with Executive Auto, but was once a representative of US Auto. They are two SEPARATE companies. I know this information because I once had my vehicle with US Auto and had a horrible experience. Executive Auto helped me recover the vehicle, and their help really cleared matters up. I don't know what I would of done without Executive Auto's help. They seem very professional, and handle their customers much better than US Auto. The bottom line for me was I can't afford my car, but I didn't want a repossession to take place, so that's why I turned to this company. I took a chance and placed my car with Executive Auto, and haven't had a problem. It's been a year, and yes I am taking a chance, but I'd rather take this chance then have a repo on my credit. There's always two sides to the story. Being that US Auto and Executive Auto are in the business of customer service, I think we should remember that you can never make everyone happy, so there are always going to be problems.
Scott
Suprise,Arizona,
U.S.A.
I got took as well by this company...
#6Consumer Comment
Wed, October 06, 2004
I am going to be filing my own report on this company just as soon as I get done with this consumer update. I have had 2 of my vehicles with them since April and May of 2002. I will be happy to post a copy my "Payment Gaurentee Agreement" Please see my report for the whole story on my situation with US Auto (USAUTO) in Phoenix, Arizona.
