- Report: #198350
Complaint Review: US Media - Tempe Arizona
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Author Confirmed
Why?
US Media
1840 East Warner Road Tempe, 85284-3400 Arizona, U.S.A.
Phone:
800-449-0015
Web:
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US Media ripoff blatantly misrepresents value of and ability to use pricey Ultimate Discount Club then doesn't deliver on free offers Tempe Arizona
US Media is soliciting buyers for their promo, the Ultimate Discount Club, by telling potential buyers they get 36 months free magazine order, free grocery coupons, airline tickets and free vacation certificates with their order. After making the purchase of this package for $195, I discovered that these vacation certificates are available to anyone via the internet for a minute fraction of the cost US Media charges.
It cost an additional $15 to $30 per certificate to redeem each for the opportunity to make travel arrangements with still another company who adds some more charges to the whole process. I redeemed 4 of the certificates for a total of $80 only to find that 1 of the vacations had been discontinued for more than a year, and I have not been able to get my redemption fee back. Another redeemed certificate could not be used as it was advertised, because they had no accommodations for the 3 days/ 2 nights stay in a hotel in any of 3 locations, but had I upgraded to a condo vacation for more money, they could book me.
One certificate for air fare had expired, the other one was only for travel to their resort locations, and I still have not received my magazine subscrition nor requested grocery discount coupons.
Customer service is non existent with US Media, and it appears as though they only take your dollars and never really intend to provide useable products or services.
Terri
Littleton, Colorado
U.S.A.
It cost an additional $15 to $30 per certificate to redeem each for the opportunity to make travel arrangements with still another company who adds some more charges to the whole process. I redeemed 4 of the certificates for a total of $80 only to find that 1 of the vacations had been discontinued for more than a year, and I have not been able to get my redemption fee back. Another redeemed certificate could not be used as it was advertised, because they had no accommodations for the 3 days/ 2 nights stay in a hotel in any of 3 locations, but had I upgraded to a condo vacation for more money, they could book me.
One certificate for air fare had expired, the other one was only for travel to their resort locations, and I still have not received my magazine subscrition nor requested grocery discount coupons.
Customer service is non existent with US Media, and it appears as though they only take your dollars and never really intend to provide useable products or services.
Terri
Littleton, Colorado
U.S.A.
2 Updates & Rebuttals
NotinMagbiz
California,United States of America
Impossible for named person to be involved
#2REBUTTAL Individual responds
Sun, July 31, 2011
Post listed in 2006 then commented on in 2008. Marrah has lived in CA since 2005. Impossible for named per on to be associated with this posted while in another state & not employed there. This statement is falsified and is slander.
Po'd
Higley,Arizona,
U.S.A.
You're not the only one
#3UPDATE EX-employee responds
Mon, November 10, 2008
EDWARD LACHOWICZ (uses his daughter, Marah and his wife as fronts since he is not allowed to run a business in AZ), MICHAEL J RUZECKI, DAMIEN KNIGHT, and SCOTT FLINDT own operate and ripoff with the following magazine companies: UMS United Magazine Services, MD Magazines Direct, USSS US Subscription Services, IPC International Publishers Cleaninghouse, US United Services, Ibook, Republic Media, USMS, and others, all of which use a fradulant collection agency Galaxy Collection owned by Mr. & Mrs Demitrius Smith. When they are done taking the money for phony subscriptions Messers Ruzecki and Lachowicz use the credit card and check info to bill people for phony vacation and discount packages. Business locations include Scottsdale, Mesa, Chandler, Casa Grande, Fountain Hills, and Tempe.
