- Report: #1128996
Complaint Review: US Passport Online LLC - Internet
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Author Not Confirmed
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US Passport Online LLC
Internet, USA
Web:
uspassportonline.com
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US Passport Online LLC uspassportonline.com Deceptive practices internet
This is not a government website to get your passport. It's very deceptive - - although upon second look, you can find disclaimers, its all set up to decieve.
Upon seconds after placing my order for a passport book and ID card, i realized that it would cost me double as they were an expediting company and that i had just paid for expediting costs per passport and per id card, not acutally ordered them! I called them in under ten minutes to cancel my order and they say it is subject to a $45 fee. I doubt in the minutes it took to clear my charge, they did any service to warrant the charge of $45.
It is greed and deception and taking advantage of people that they make their money on. Its a shame. They set up their website to deceive with disclaimers you have to search for. I'm sure they paid experts to guide them in their deptive website. Oh and the 10 back and forth emails on how the mistake cost me and my mistake shouldn't cost them was the icing on the cake.
STAY AWAY FROM THEM!!!!!!!!!!!!
