- Report: #886411
Complaint Review: US Passports Online.com - Internet Internet
-
Author Not Confirmed
Why?
US Passports Online.com
3309 Northlake blvd., Ste# 102. Palm Beach Gardens Internet, Internet, United States of America
Phone:
Web:
www.uspassportsonline.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
US Passports Online.com A TOTAL RIPOFF COMPANY Internet, Internet
US Passport Online is a deceitful company. Sure, they have some legitimate services to offer, but I am certain that they make a fair amount of money collecting $45 non refundable "service fees". from folks who made the same mistake that we did. After realizing that this website was not the real US Passport agency of the State Department, we tried to cancel our order. I spoke to Tom at the 800 number and he said "not possible to refund the $45 fee" because they had provided a "service" that costs them money...total hogwash!... they ding your credit card for the fee, and send an automated email back to you, it costs them nothing. I told "Tom" that he should get a different job and not work for a company that takes advantage of people. If they were legitimate, they would have refunded the whole amount. We've already
contacted AMEX to stop payment, but it's likely too late. We're out $45, US Passport Online duped us.
I hope this comment will help deter others from using US Passport on line. If I ran my business like these guys
run their company, I'd be ashamed. Do whatever you can to spread the word about these jerks...post a copy of this comment on Facebook and tell every one you know not to use US Passport on line, if we can stop one person from using their services, at least we have impacted their business in a small way. I hope they get what they deserve. Even their
supposed "secure transaction" certificates are bogus just google "Control Scan security that fits certificate" and see the complaints.
Also the secure "Geo Trust" is actually a phishing site, check out this article at the Washington Post
http://voices.washingtonpost.com/securityfix/2006/02/the_new_face_of_phishing_1.html.
I won't spend any more time debunking their entire website, just know that they are fraudulent and stay away!
contacted AMEX to stop payment, but it's likely too late. We're out $45, US Passport Online duped us.
I hope this comment will help deter others from using US Passport on line. If I ran my business like these guys
run their company, I'd be ashamed. Do whatever you can to spread the word about these jerks...post a copy of this comment on Facebook and tell every one you know not to use US Passport on line, if we can stop one person from using their services, at least we have impacted their business in a small way. I hope they get what they deserve. Even their
supposed "secure transaction" certificates are bogus just google "Control Scan security that fits certificate" and see the complaints.
Also the secure "Geo Trust" is actually a phishing site, check out this article at the Washington Post
http://voices.washingtonpost.com/securityfix/2006/02/the_new_face_of_phishing_1.html.
I won't spend any more time debunking their entire website, just know that they are fraudulent and stay away!
2 Updates & Rebuttals
k
United States of AmericaUpdate on USPassportsOnLine.com
#2Author of original report
Tue, May 22, 2012
Agata Kowalczyk lives at 14048 Old Cypress Bnd Palm Beach Gardens, FL 33410, it's a 1.3 million dollar home and According to public records she also owns a condo at 4494 HICKORY DR in PALM BEACH GARDENS, the condo is worth $190,000. Next time I get to Palm Beach Gardens, I'll stop in and say hi to Agata and let her know how I feel about her deceitful company.
k
United States of AmericaMOre info on USPassportsOnline.com
#3Author of original report
Tue, May 22, 2012
This is an update to my prior comment....Here's what I can find out about USPassportsOnline.com
The owner is Agatha Kowalczyk
US Passports on-line.com
Home phone (561) 729-0226
Apparently at one time she lived at
2701 Ravella Way
Palm Beach Gardens, FL 33410-2966
I did a Zillow search and a tax record search, apparently she has moved.
The above phone number seems to be a dead end, but I will keep trying, as I would really like to call her and ask how she feels about scamming innocent folks out of bogus $45 service fees.
If you've been scammed by her and her company, please pass this on, try to call her and do whatever you can to make her life miserable.
She and her company are a disgrace! Here's a link to the Better Business Bureau's Review, USPassportsOnline.com gets an "F" Rating http://www.bbb.org/south-east-florida/business-reviews/passport-service/us-passport-online-in-palm-beach-gardens-fl-92016421
Thanks.
