- Report: #464891
Complaint Review: USA Benifits - Nationwide
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Author Confirmed
Why?
USA Benifits
Www.usa Benifits.com Nationwide, U.S.A.
Phone:
800-8095986
Web:
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USA Benifits Took money out of my checking without authorization Nationwide *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
I went to bank yesterday (june 24,2009) an was pulling money for grocerys an my banker Sammy ( The Great One) says you are over drawn by a automatic debit well I explained I did not authorize this an was giveing the number of who took the money which was USA Benifits . I nor my Hubby has never heard of this company we have no idea who this is...
Well I tried to call yesterday an I was put on hold . But after 20 mins I was transfered saying office was now closed . well I went on line to look them up an to my surprise I am not the only one they are scamming the money out of.I have called at least 10 times today and im am left on hold I will proceed to call them over an over. But im hoping to resolve this . My bank is a hundred percent behind me an they are trying to resolve the problem on this end but USA Benifits is not answering HELP!!! what do I do know?
Sincerly
Marsha
agawam, Massachusetts
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder
RipoffReport.com
Author of www.ripoffrevenge.com
Rip-off Report
PO Box 310, Tempe, Arizona 85280
Well I tried to call yesterday an I was put on hold . But after 20 mins I was transfered saying office was now closed . well I went on line to look them up an to my surprise I am not the only one they are scamming the money out of.I have called at least 10 times today and im am left on hold I will proceed to call them over an over. But im hoping to resolve this . My bank is a hundred percent behind me an they are trying to resolve the problem on this end but USA Benifits is not answering HELP!!! what do I do know?
Sincerly
Marsha
agawam, Massachusetts
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder
RipoffReport.com
Author of www.ripoffrevenge.com
Rip-off Report
PO Box 310, Tempe, Arizona 85280
3 Updates & Rebuttals
Marsha
agawam,Massachusetts,
U.S.A.
still taken money unauthorized
#2Author of original report
Fri, July 31, 2009
no returned money like the company said they would do now i have to get my laywer on this PLZZZ help. The nice comment I said as the company promised to send my money back to my bank account which was not authorized. THEY LIED now as of yesterday they have taken over 200.00 an Im not playing there games no more games or money out my pocket they r lucky they are not local
Marsha
agawam,Massachusetts,
U.S.A.
usa benifits RIPOFF!!!!!!!!!!!!!
#3Author of original report
Mon, June 29, 2009
well I talked to usa benifits an they said that I agreed by applying for a loan. they said they were transfering me to a supervisor and she says that I canot get the money back the 1st persons name was Chrissythen she passed me off to her supervisor Rebeca now shes very helpfull she says our money is still being held by the bank but I just talked to the bank an they said that USA Benifits has been paid? So I will wait a couple of days an see ... I will keep u informed Thank _ You for all ur help Sincerley Marsha
Marsha
agawam,Massachusetts,
U.S.A.
usa benifits RIPOFF!!!!!!!!!!!!!
#4Author of original report
Mon, June 29, 2009
well I talked to usa benifits an they said that I agreed by applying for a loan. they said they were transfering me to a supervisor and she says that I canot get the money back the 1st persons name was Chrissythen she passed me off to her supervisor Rebeca now shes very helpfull she says our money is still being held by the bank but I just talked to the bank an they said that USA Benifits has been paid? So I will wait a couple of days an see ... I will keep u informed Thank _ You for all ur help Sincerley Marsha
