- Report: #130293
Complaint Review: USBI AND ONE CALL COMMUNICATIONS - Internet
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USBI AND ONE CALL COMMUNICATIONS
billview.com/usbi/index.htm Internet, U.S.A.
Phone:
888-476-8724
Web:
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USBI AND ONE CALL COMMUNICATIONS USBI - ONE CALL COMMUNICATIONS FRAUDULENTLY CHARGED ME $44.58 FOR A CALL TO THE UK THAT I DID NOT MAKE - ILLEGAL BULL!!! Internet
*Consumer Suggestion: Here are the complaints that send these crooks running home with their tail between their legs!
*Consumer Suggestion: Do not save your password in your dialup dialog box
*Consumer Suggestion: Robin, long time, no see.
*Consumer Comment: Sneaky, freaky, nerdy criminals.....jail time for these destructive mutants!!
I received my phone bill, dated 12/7/04. The back page was a billing for USBI on behalf of One Call Communications. I had never heard of USBI or One Call Communications.
I was totally shocked to see the charge for one phone call of $44.58!! Then I saw that the charge/call was placed on 11/21/04 at 9:34 pm for 17 minutes to UNTD KINGD!!
I do not know anyone in the UK and did not call the UK on my telephone or on the internet. I do not even have long distance service on my phone.
I tried calling USBI, the number on my phone bill 1 888 476 8724. They were no help at all and could give me no information - they were also very rude. They said that it was a legitimate charge, that I made the call on the internet and I would have to pay.
I then tried contacting USBI on line, and the same thing, no real infomation, They told me that they just do the billing for ONE CALL COMMUNICATIONS, BUT that they would forward my questions/complaint on to OCC.
When I never heard from OCC, I emailed USBI again and this time they replied that OCC said they would credit my account, just this one time and that I would be hearing directly from them (OCC).
I have now received my second phone bill and the phone call charge is still showing as not paid. AND I have heard nothing from OCC.
It is truly amazing that they can and are getting away with this illegal ripoff/scam. I am willing to help in any way to STOP THEM!!!! This is really out of control.
I think your site is wonderful - great job, I am so happy I found it.
Thank you.
Sandra
bradenton, Florida
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
I was totally shocked to see the charge for one phone call of $44.58!! Then I saw that the charge/call was placed on 11/21/04 at 9:34 pm for 17 minutes to UNTD KINGD!!
I do not know anyone in the UK and did not call the UK on my telephone or on the internet. I do not even have long distance service on my phone.
I tried calling USBI, the number on my phone bill 1 888 476 8724. They were no help at all and could give me no information - they were also very rude. They said that it was a legitimate charge, that I made the call on the internet and I would have to pay.
I then tried contacting USBI on line, and the same thing, no real infomation, They told me that they just do the billing for ONE CALL COMMUNICATIONS, BUT that they would forward my questions/complaint on to OCC.
When I never heard from OCC, I emailed USBI again and this time they replied that OCC said they would credit my account, just this one time and that I would be hearing directly from them (OCC).
I have now received my second phone bill and the phone call charge is still showing as not paid. AND I have heard nothing from OCC.
It is truly amazing that they can and are getting away with this illegal ripoff/scam. I am willing to help in any way to STOP THEM!!!! This is really out of control.
I think your site is wonderful - great job, I am so happy I found it.
Thank you.
Sandra
bradenton, Florida
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
4 Updates & Rebuttals
Robin
Waldron,Arkansas,
U.S.A.
Sneaky, freaky, nerdy criminals.....jail time for these destructive mutants!!
#2Consumer Comment
Mon, February 07, 2005
Yeah, Paul, read all about David's "demise", LOL! I had to wonder if this guy's parent's ever wondered what their kid was doing in the basement night and day...did they slide food and drink under the door? Or have a dumbwaiter installed? Did they worry that their son was turning into a mushroom down there? Or were they oblivious? Inquiring minds want to know. All that talent just gone to waste when it could have been used for something so much better. Some day there will have to be an example made of one of these crackers, David, et al may be a good place to start. Otherwise they just mutate into another low-life form as you pointed out. Maybe Bubba there in the slammer just got a letter from Grandma crying that she could not buy her medicine or food this month because she had to pay some crazy charge on her phone bill... We can only hope!
Paul
Anaheim,California,
U.S.A.
Robin, long time, no see.
#3Consumer Suggestion
Mon, February 07, 2005
Still dispensing good tech advice, I see. Actually, one dialer fraud is belly up. Remember your friend David? He was with One web direct bill. Well, that fraud turned into Premium Premier Communications. Hundreds to thousands of complaints later, someone went over and disconnected their line. Seems it was a nerdy kid fresh out of college. Living with his parents. Boy, I bet they're proud. Their kid scammed America out of a small fortune. The old man is a doctor. I can only venture a guess what kind of medical billing scam he's running. Like father, like son. Of course, when one fraud drops out, 2 more step up to take its place. It's life in the jungle. You take care now!
Robin
Waldron,Arkansas,
U.S.A.
Do not save your password in your dialup dialog box
#4Consumer Suggestion
Mon, February 07, 2005
Unless these crooks can come up with a way to create a dialer with FINGERS and direct access to your dialup password, you can circumvent the dialer by removing your password from your dialup dialog box. Simply uncheck the box that tells it to "Save this password for..." and leave it blank. Yes, you will have to manually enter it each time, but that is less stressful than the bills from thieves who have mined your computer with their garbage. Even if the dialer is still present it cannot sneak-connect to your ISP server without that password. You may hear it dialing its little heart out but it will connect to nothing. And when you connect to the Internet, make it a point to check to see exactly what number your modem is dialing. Make sure it is your ISP's usual number. Stop using Internet Explorer and switch to any other web browser. The DSO exploit is still in IE even after SP2 upgrade.("Data Source Object" exploit....laughingly called "Door Still Open" by some of us.) Microsoft seems to have no plans to "close the door" and IE is an open invitation to all kinds of trouble. Get some tech help to get rid of the darn dialer; they are bears. Easy kill...switch browsers>leave password blank> dialup cons soon DIE! Tell your friends, post it everywhere; let's put the dialer cons out of business!
Paul
Anaheim,California,
U.S.A.
Here are the complaints that send these crooks running home with their tail between their legs!
#5Consumer Suggestion
Sun, February 06, 2005
The mere mention is enough to do it. Next time, say I'm calling the PUC, the FCC, and the FBI. Instant credit! Of course, they simply go on to cheat the next poor slob who has no idea of the fraud. Wanna keep it real? Be my guest! These are the actual complaint form pages. You will need to fill in all your information to file your complaint. Fill in your information accurately. Check your spelling. If you are having trouble, try filing by phone instead. Copy the IP address and paste it into the address bar, then hit enter. Federal Trade Commission Bureau of Consumer Protection https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 FBI Internet Fraud Complaint Center https://www.ifccfbi.gov/complaint/cf2.asp econsumer.gov https://www.econsumer.gov/pls/econsumer/wimsnery2$com.main?p_lang_seq=1 US Postal Inspection Service www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm Public Utilities Commission each state is different-address below is California www.cpuc.ca.gov/static/forms/complaint.htm Federal Communications Commission http://svartifoss2.fcc.gov/cib/fcc475.cfm National Association of Attorneys Generals http://www.naag.org BTW, your computer is F'd up. It's the dialer virus. That's where your real problem lies.
