- Report: #133073
Complaint Review: USBI - Telliss - Fishers Indiana
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USBI - Telliss
9093 Technology Drive Fishers, 46038 Indiana, U.S.A.
Phone:
877-770-2022
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USBI - Telliss rip off by fraudulant phone charges Fishers Indiana
I am very saddened to find that when I used the words TELLISS and USBI in my search I found this site. Not saddened by the fact that this site is on the internet, but by the fact that I am not alone in this scam that is taking place.
On Feb. 14th I recieved my bill from my phone service provider and was shocked (BLEEPING out alot of other words) to see that I had been charged $140.63 for four(4) calls made to Sweden. Those calls were made at 2:52, 2:59 and 3:16 A.M. and the last at 4:26 in the afternoon.
All of the calls were made on 1-31...A monday. As a first shift worker I have contacted Telliss and assured them that I could not an would not have been awake at those times to make any such calls.
I found out they were supposed to have been made from the modem of my computer, which makes it ever more so absurd because the only other two in my family are my wife and my six year old.
I have contacted my local Co. and they have put the charges on hold for 90 days and I have also contacted Tellis with the number given on my phone bill and they also assured me this billing would be put on hold for 90 days and that they would put a block on the number.
I have given them 10 days for a response from the e-mail I sent, with none coming I am taking the next step I deem is necessary and sending a letter directly to them.I will give them another 10 days + 2 days delivery time for a response. I hope , FOR THEIR SAKE, I get one. If not I will not be very pleasant the next time I am forced to call.
Eric
Kendallville, Indiana
U.S.A.
On Feb. 14th I recieved my bill from my phone service provider and was shocked (BLEEPING out alot of other words) to see that I had been charged $140.63 for four(4) calls made to Sweden. Those calls were made at 2:52, 2:59 and 3:16 A.M. and the last at 4:26 in the afternoon.
All of the calls were made on 1-31...A monday. As a first shift worker I have contacted Telliss and assured them that I could not an would not have been awake at those times to make any such calls.
I found out they were supposed to have been made from the modem of my computer, which makes it ever more so absurd because the only other two in my family are my wife and my six year old.
I have contacted my local Co. and they have put the charges on hold for 90 days and I have also contacted Tellis with the number given on my phone bill and they also assured me this billing would be put on hold for 90 days and that they would put a block on the number.
I have given them 10 days for a response from the e-mail I sent, with none coming I am taking the next step I deem is necessary and sending a letter directly to them.I will give them another 10 days + 2 days delivery time for a response. I hope , FOR THEIR SAKE, I get one. If not I will not be very pleasant the next time I am forced to call.
Eric
Kendallville, Indiana
U.S.A.
1 Updates & Rebuttals
Eric
Kendallville,Indiana,
U.S.A.
Finally...after 2 Months!!!!!
#2Author of original report
Thu, April 21, 2005
I see there are even more rip-offs still happening but I am happy to report that after two months of correspondence I have finially gotten a letter from Telliss giving me credit for $136.53 of the entire $140.36 for the four calls to Sweden that appeared on my Feb. phone bill from SBC. I will not pretend that I did not use a stronger tone in my letters...not E-mail...to Telliss but if that (and a little logic) are what was needed to get this removed from my phone bill I was glad to do it. I am not happy at all that this even happened,however, I feel that I must give some credit to Telliss for taking all but the federal tax(I can live with $4.10)off of my local bill and for swollowing what may have been long and hard to do what was the right thing. NOW, I am not going out and signing up for Telliss as a long distance provider but,as I have said earlier, for at least two reasons I feel I must give credit where credit is due: 1)because however hard it was...they did the right thing and 2)I also promised in my letter to them that I would give them the choice of me writting a good or bad follow-up...And I am nothing, if not a man of my word.
