- Report: #218423
Complaint Review: Vaanderbilt Mortgage and Finance - Maryville Tennessee
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Vaanderbilt Mortgage and Finance
Maryville, Tennessee, U.S.A.
Phone:
800-970-7250
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Vanderbilt Mortgage and Finance Ripoff artists Rude Dishonest Fradulent billing Maryville Tennessee
I am reporting this ripoff report in reference to my kids dealing with Vanderbilt Morgage & Finance Co/Clayton Homes(Tulsa, OK.) My kids sold the mobile home they were living in and signed the papers to turn it over to the new owner back in August 2006. The company kept telling the kids they owed pymt for that month, Sept., and finally October. They also told them they owed for the taxes on the mobile home which was another $300 besides the $300 for each month. When the kids tried to call the company and talk to them about the paymts the company wouldn't call them back for like 2 weeks. When they did finally call them back they would lie to them telling them they could release the title to the new owners till the kids paid this fee and that fee--all this while the kids had turned over the ownership to another party.
They kept taking out the monthly payment from the kids bank account even though ownership had been transferred to someone else.......Come to find out in the state of Oklahoma when a person sells a mobile home to someone else, the new buyer has to pay the taxes on that home-not the seller so FYI remember this. VMC lied to the kids on just about everything. They tell you one thing but do another. The County Assessor of Nowata Okla could not even reach the person they needed to talk to in order to straighten out the taxes on the home. They were met with very rude people who kept putting them off, the company phone people used bad language to them, also......Even though the papers were signed turning the home over to someone else, the company kept telling the kids they were responsible for the paymts and kept accessing their bank account for the monthly payment.....If you come accross this, please don't let them into your account as you won't have any money left.
They access your accounts before the date of payment more than once. The kids had to go into the bank and do "stop Payments" on the checks they cashed when they weren't suppose to and sign papers in order to get them off their bank account. So hopefully, today the company won't beable to cash the checks that were taken out illegally from the kids account. Unfortuneately, I think the kids may have to chalk this up to experience. Lets hope they have learned a lesson in dealing with finance companies. I have heard the Green Tree Finance Co. does the same thing so everybody be on the lookout for these companies and do your homework before signing any papers. Thanks for listening.
Rhonda
Nowata, Oklahoma
U.S.A.
They kept taking out the monthly payment from the kids bank account even though ownership had been transferred to someone else.......Come to find out in the state of Oklahoma when a person sells a mobile home to someone else, the new buyer has to pay the taxes on that home-not the seller so FYI remember this. VMC lied to the kids on just about everything. They tell you one thing but do another. The County Assessor of Nowata Okla could not even reach the person they needed to talk to in order to straighten out the taxes on the home. They were met with very rude people who kept putting them off, the company phone people used bad language to them, also......Even though the papers were signed turning the home over to someone else, the company kept telling the kids they were responsible for the paymts and kept accessing their bank account for the monthly payment.....If you come accross this, please don't let them into your account as you won't have any money left.
They access your accounts before the date of payment more than once. The kids had to go into the bank and do "stop Payments" on the checks they cashed when they weren't suppose to and sign papers in order to get them off their bank account. So hopefully, today the company won't beable to cash the checks that were taken out illegally from the kids account. Unfortuneately, I think the kids may have to chalk this up to experience. Lets hope they have learned a lesson in dealing with finance companies. I have heard the Green Tree Finance Co. does the same thing so everybody be on the lookout for these companies and do your homework before signing any papers. Thanks for listening.
Rhonda
Nowata, Oklahoma
U.S.A.
1 Updates & Rebuttals
Ms
Beaufort,South Carolina,
U.S.A.
SEEK LEGAL ADVICE
#2Consumer Suggestion
Tue, October 31, 2006
Your KIDS NeeD TO SEE AN AttORNeY. THAT IS WHAT I HAD TO DO. AS SooN AS VANDERBILT KNOWS AN AttORNEY IS INVOlvED THEY WILL CHANGE THEIR TUNE. MY HOUSE WAS DESTROYED BY FIRE AND THE insurance COMPANY(ESCROW)GAVE ME THE RUN AROUND ABOUT PAYING IT Off. WHEN THEY DID SEND THE PAYOFF CHECK IT WAS 3000 short OF WHAT IT SHOULD HAVE BeeN. WE GOT AN AttORNEY INVOLVED AND WHEN THE AttORNEY REQUESTED All closing DOCUMENTS as WELL AS INSURANCE POLICY, THEY CAllED BACK AND SAID THAT OUR PAYOff WAS NOT THE 3000 PLUS DOllARS BUT 700. WHICH IS THE MONTHLY PAYMENT ON THE HOME.PLEASE SeeK LEGAL ADVICE. DONT LET THEM GET AWAY WITH IT BECAUSE is THEY CAN, THEY WILL.IF WE HAD Paid THEM THAT 3000 PLUS DOllARS, I AM 100%SURE WE WOULD not HAVE GOttEN IT BACK.
