Tom
Escondido,#2Consumer Comment
Fri, November 15, 2013
Once I read the fine print on the offer from Vapex e-cig, I immediately called cancel. I was told my order had already shipped and could not be cancelled. I was given an RMA # to return.
On 14 Nov I noticed the $4.95 charge from Vapex, and another $4.95 charge from "VAPER CLEAR" on the same date for the same amt:
VAPEX 801-872 801-8728172 UT
VAPER CLEAR 888-287 888-2873923 UT
I called the numbers listed. There is no record of the duplicate charge, although VAPEX handles the calls for VAPER CLEAR. They were not able to help.
Following up with my bank as recommended.
FWIW, the customer service line is staffed by friendly and helpful people.