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  • Report:  #1271647

Complaint Review: Venntro.com - Internet

Reported By:
Carolyn - San Clemente, California, USA
Submitted:
Updated:

Venntro.com
Internet, USA
Phone:
800-849-9439
Web:
DateMyPet.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I joined an online dating site called "Date My Pet" especially for animal lovers.  I noticed when chatting with other members that they were not interested in animals and did not even own one pet.  Many of them were interested in "paranormal activity" which seemed strange.  After several months, I discovered that this compay has many dating sites and they mingle them all together.  In the "terms of use", they do say that they have a shared data base.  They DO NOT tell you that they will post your dating profile on these other sites with a different heading.  For example,  my profile was listed under a dating site called "Paranormal Date" and looked as if I had signed up to join that site and was interested in the paranormal.  I have no idea what else they were pretending I had signed up for (without my permisssion)  because I don't know what other dating sites they control.  I'm sure this is done to make it look like they have more members interested in the same thing than they actually do.

This was a huge waste of my time and borders on slander.  They would not even give a refund!



2 Updates & Rebuttals

Refund please

#2Author of original report

Sat, September 10, 2016

I still feel I was misled.  The perswon I was "paired" with had no interest in pets and showed me a picture of my profile on his phone under the heading of paranormal date and I have no interest in the paranormal.

 

Please refund my $40


Venntro

Windsor,
Alabama,
United Kingdom
How our shared database works

#3UPDATE Employee

Fri, September 09, 2016

Hi Carolyn,

We run a range of dating, lifestyle and social networking sites online, all of which work on a single shared database.  

All sites that are are part of White Label Dating are operated by us, Venntro Media Group, and the people who market the individual sites do not have access to your details - they have no need as we manage all of the customer care contacts. Rest assured that at no point are your details duplicated or passed to any third parties. 

Our database is split into specific networks. Each site is designed to attract a different type of member and cater for their needs. The benefit of our shared database is that members are able to get in contact with you from a same-natured websites instead of having to register on multiple accounts.

The site you joined Date My Pet, is specifically niched to members who are animal lovers. 

For example, if a member joins Paranormal Date yet have listed they are animal lovers they will automatically be entered into the pool of members who have joined Date My Pet as this is a similar interest of both members. 

The shared database is for your benefit. We feel that operating this way provides extra opportunity to meet a like-minded member and increases your chance of success on the site you have joined.

I hope this explanation has put your mind at rest. 

 

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