- Report: #924914
Complaint Review: Verizon Wireless - Grand Rapids Michigan
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Author Confirmed
Why?
Verizon Wireless
2605 E Beltline Ave Se Grand Rapids, 49546 Michigan, United States of America
Phone:
(616) 285-4540
Web:
http://www.verisonwireless.com
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Verizon Wireless Charging me $70 for ten days of service, even when I canceled my account within the 14 day time line. Grand Rapids, Michigan
I signed up for service with Verizon & the phone I received was junk, it only worked some of the time. I tried to call customer service & got the run-around with them. I took it back to the store & again, got the run around. Finally, my husband came home & I decided to return the phone prior to the 14 day contract cancellation time. The person I dealt with both times is Gregory Paul. He is a shyster, he will have you buying things you don't even need. He had me purchase screen protectors even though the case I bought with it had protection for it. He told me that I needed then anyway. He told me that there was a $35 restocking fee, (which was fine) but today I received a bill in the mail for the 11 days I had the phone & I am being charged $174.25. They told me that this was for the services used. I don;t understand it, I didn't really use it much due to the fact that the phone only worked some of the time. I called them & then they hit me with more crap, it went from $ 174.25 to $ 493.00. I did everything required & still getting the shaft.
****WARNING****
DO NOT USE VERIZON WIRELESS. THEY ARE NOT TO BE TRUSTED. BOOST MOBILE HAS UNLIMITED PLANS WITH DATA. VERIZON IS LIMITED. YOUR DATA IS A GIGABYTE, YOU VOICE IS UNLIMITED ONLY MOBILE TO MOBILE.
****WARNING****
DO NOT USE VERIZON WIRELESS. THEY ARE NOT TO BE TRUSTED. BOOST MOBILE HAS UNLIMITED PLANS WITH DATA. VERIZON IS LIMITED. YOUR DATA IS A GIGABYTE, YOU VOICE IS UNLIMITED ONLY MOBILE TO MOBILE.
1 Updates & Rebuttals
Zk4au
Prattville,Alabama,
U.S.A.
Early Termination Charges
#2Consumer Comment
Fri, August 10, 2012
Sounds like you were under a 2 year contract and then canceled and you in return were charged ETF Fees.
Read and Understand your contract before signed.
