;
  • Report:  #250853

Complaint Review: Verizon Wireless - Internet

Reported By:
- Georgetown, Idaho,
Submitted:
Updated:

Verizon Wireless
VerizonWireless.com Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Having fulfilled my contractual agreement I contacted them to discontinue and deactivate my account. They agreed but they still continued to bill me. I called them again with the same resolve. This happed 2 to 3 more times before they deactivated my account. I did check the phone occasionally during this time to see if they had followed through with their promise to cancel my account but it took over three months or more for them to complete the deactivation. They say since I "USED" the phone (turned it on) this constitutes network time and I am held resposible. Over three months billing charges after canceling and what added up to 2 minutes I owe them $147.00. They eventually wrote it off and sent me to collections which further damaged my credit. What should I do.?

Jeff

Georgetown, Idaho

U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//