- Report: #255976
Complaint Review: VESTA - AT&T Prepaid Card Auto Refill - Portland Oregon
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Author Confirmed
Why?
VESTA - AT&T Prepaid Card Auto Refill
11950SW Garden Pl, Portland, 97223 Oregon, U.S.A.
Phone:
503-790-2500
Web:
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VESTA - AT&T Prepaid Card Auto Refill ripoff fraudulent charges poor customer service Portland Oregon
I've owned the same AT&T prepaid calling card for many years. I used the auto refill plan through Vesta Corp without a hitch for most of those years. Several months ago, I acquired a long distance plan on my home phone and didn't need my calling card anymore. I called to cancel the auto refill plan.
In April, 2007 my credit card was charged to refill the card. I called again to cancel the service and was assured that I would not be charged again. In July, 2007 my card was charged AGAIN. After an hour talking with Vesta customer service people, I was informed that they have a strict no refund policy and I have no recourse on this situation.
I am furious and hope that this report will help others to be smarter about their choices.
Karen
Asheville, North Carolina
U.S.A.
In April, 2007 my credit card was charged to refill the card. I called again to cancel the service and was assured that I would not be charged again. In July, 2007 my card was charged AGAIN. After an hour talking with Vesta customer service people, I was informed that they have a strict no refund policy and I have no recourse on this situation.
I am furious and hope that this report will help others to be smarter about their choices.
Karen
Asheville, North Carolina
U.S.A.
